Welcome to Self Service

Log into Self Service

Our Self Service pages give you instant on line access to manage and view your

• Council Tax account
• Business Rate account
• Housing Benefit or Council Tax Benefit claim
• Tenants Housing Benefit claims 

Using Self Service can save you time, effort and money. There is no need for you to visit us, ring us or write to us - you can view and manange your account on line at a time that suits you.

What you can do using Self Service

• See full details of your account or claim
  • How your charges or benefits are worked out
  • Check your discounts and allowances
  • See when your payments are due
• View bills and letters we send to you (paperless e-billing)
• Set up a Direct Debit or make a payment
• Tell us about a change of address  (coming soon)
• Apply for Housing and Council Tax Benefit (coming soon)
• Landlords can view benefit awards, payment details and correspondence 

How to register for Self Service

• Fill in your details on the Registration page. You will need to tell us:
  • your account number, claim number or Landlord reference (on your bill or benefit letter)
  • your e-mail address
• We will then send you a PIN number (by post for security reasons)
• Log in using your own username and password and the PIN we send you.