Overpayment of Benefit
Overpayment of Housing Benefit and Council Tax Support.
An overpayment can happen if we pay you benefit that you are not
For example, if you did not tell us that your income had
increased and a recalculation of your claim means that you have
been paid too much benefit, there will be an overpayment.
When an overpayment is discovered the following facts are
- the period of the overpayment,
- the amount of the overpayment,
- the cause of the overpayment.
The following decisions are then made:
- whether the overpayment is classed as recoverable,
- whether to recover the overpayment,
- from whom the overpayment should be recovered.
The benefit claimant will then receive a letter from the council
with details of the overpayment. If the Housing Benefit was
being paid to the claimant's landlord they will also receive a
How an overpayment is recovered.
In most cases an invoice will be issued. The council will
normally take a weekly amount from the claimant's ongoing Housing
Benefit to recover the overpayment if they are still
Whether a weekly reclaim is set up or not the claimant must
contact the council if they are having difficulty repaying the
Council Tax Support
Overpayments of Council Tax Support are transferred to the
claimant's Council Tax account and are included in future
If you need any help you can:
write to us at:
South Worcestershire Revenues and Benefits Shared
P.O Box 11
03004 560 560 Monday - Friday 9am to 5pm.