Any person offering facilities for
looking after cats or dogs away from their owners' home - requires
a licence. We charge licence fees in proportion to the
potential number of animals to be boarded. The number of
dogs and cats that may be accommodated will be detailed on the
licence, along with other specific conditions.
Licences have to be renewed every
year, on the 1st January. Please phone us to find out if
there is a licensed boarder in your area or to make an
We apply conditions to all licences,
based on national standards (The Chartered Institute of
The conditions help to protect the
welfare of animals by ensuring that any new establishments are
built to a high standard, and that all businesses are well
maintained and managed.
We make regular visits to all animal
boarders in the district. And we arrange veterinary
inspection of all potential new premises at additional cost for the
We may also require a veterinary
inspection where obvious animal health or welfare problems are
found to exist, or complaints about animal health are received.
Grant of a licence does not mean that we have given planning
permission: consent under town and County planning law may still be
required. Please contact Planning Services at the
Worcestershire Hub on 01684 862151.
An applicant must not be disqualified from any of the following
at the time of the application:
- keeping an animal boarding establishment
- keeping a pet shop under the Pet Animals Act 1951
- keeping animals under the Protection of Animals (Amendment) Act
- owning, keeping, being involved in the keeping or being entitled
to control or influence the keeping of animals, dealing in animals
or transporting or being involved in the transportation of animals
under the Animals Welfare Act 2006
- owning, keeping, dealing in or transporting animals under the
Animal Health and Welfare (Scotland) Act 2006.
summary of the eligibility criteria for this licence
Fees will be payable for applications, and conditions may
The following criteria will be considered when the application
is being evaluated:
- That the animals will be kept in suitable accommodation at all
times. Suitable accommodation takes into account the construction
and size of the accommodation, the number of animals to be housed
in it, facilities for exercising the animals, cleanliness and
temperature, lighting and ventilation provisions.
- That suitable food, drink and bedding materials will be
provided and that the animals are exercised and visited
- That steps are taken to prevent and control the spread of
disease among the animals and that isolation facilities are in
- That adequate protection is provided to the animals in the case
of fire and other emergencies.
- That a register is kept. The register should contain a
description of all animals received, their arrival and departure
date and the name and address of the owner. The register should be
available to be inspected at any time by a local authority officer,
veterinary surgeon or practitioner.
|Will Tacit Consent Apply?
No. You must not keep an animal boarding establishment until a
licence has been granted. If you don't hear from
us within a reasonable period, please contact us. You can do
this online here
if you applied through the UK Welcomes service or use the contact
Online facilities are provided by the national "Business
Apply through Business Link for a
licence to run an animal boarding establishment
Apply through Business Link to
vary an existing animal boarding establishment licence
Apply through Business Link to
renew your licence to run an animal boarding establishment
|Apply by Post
Telephone or e-mail us to ask for an
application form, or download an application form.
Send the completed form with application
fee and proof of insurance to us at the Animal Welfare
Department, Malvern Hills District Council, The Council Offices,
Avenue Road, Malvern, Worcestershire, WR14 3AF
|Failed Application Redress
Applicants can appeal to the
Magistrates' Court if we refuse to grant an application, or
where we apply unreasonable conditions.
|Licence Holder Redress
Please contact us in the first instance. Any licence
holder who wishes to appeal against a condition attached to their
licence can appeal to South Worcestershire Magistrates'
We would always advise that in the event of a complaint the
first contact is made with the trader by you - preferably in the
form a letter (with proof of delivery). If that has not worked, if
you are located in the UK, Consumer Direct will
give you advice. From outside the UK contact the UK
European Consumer Centre.
Anyone suffering nuisance due to noise, smells
or similar because of a commercial premises should contract the
Worcestershire Hub phone number 01684 862151.