Pet Shops

Licence summary

To run a business selling pet animals from premises you need a licence from the local authority. This includes all commercial selling of pet animals, including pet shops and businesses selling animals over the internet.

We try to make sure that all animals are well looked after, that pets will be looked after once they are sold, that the layout of any facilities are suitable and that staff are trained.

Licences can only be issued for one year, and should be on display.

We do not licence one day bird sales because we are unable to issue one day licences, and often the facilities cannot meet the conditions for bird welfare that we would apply to pet shops.

Veterinary inspection is arranged for new premises and sometimes during the year, particularly where obvious problems are found to exist or complaints are received.

Eligibility Criteria

Applicants for a pet shop licence must not be disqualified from keeping a pet shop.   A fee, determined by the Local Authority, will be payable on application.

Regulation Summary

Read the legislation controlling sale of animals as pets

Application Evaluation Process

Local authorities must have regard to the following when considering an application for a pet shop licence:

  • that animals will be kept in suitable accommodation, for example in regards to temperature, size, lighting, ventilation and cleanliness
  • adequate food and drink will be provided to the animals and they will be visited at suitable intervals
  • that any mammalian animals will not be sold too young
  • that steps are taken to prevent disease spreading among the animals
  • that adequate fire and emergency provisions are in place

Conditions can be attached to a licence to ensure that the above are complied with.

See foot of page for indicative stocking densities.

Will Tacit Consent Apply?

No. It is in the public interest that the authority must process your application before it can be granted. If you have not heard from Malvern Hills District Council within a reasonable period,

please contact us: wrsenquiries@worcsregservices.gov.uk.

Apply online

- Apply online to run a pet shop

Apply online to change a pet shop licence

Apply by Post Telephone or e-mail us to ask for an application form, or download an application form.  Send the completed form with application fee and proof of insurance to us at the Licensing, Malvern Hills District Council, The Council Offices, Avenue Road, Malvern, Worcestershire, WR14 3AF

Failed Application Redress

Please contact Malvern Hills District Council in the first instance: wrsenquiries@worcsregservices.gov.uk

An applicant whose application is refused can appeal to the local Magistrates' Court.

Licence Holder Redress

Please contact Malvern Hills District Council in the first instance: wrsenquiries@worcsregservices.gov.uk

A licence holder who wishes to appeal against a condition can appeal to a local Magistrates' Court.

Consumer Complaint

We would always advise that in the event of a complaint the first contact is made with the trader by you - preferably in the form a letter (with proof of delivery). If that has not worked, if you are located in the UK, Citizens Advice will give you advice. From outside the UK contact the  UK European Consumer Centre.

Other Redress

Anyone suffering nuisance due to noise, smells or similar because of a commercial premises should contract Worcestershire Regulatory Services 01527 881395. or by

email: wrsenquiries@worcsregservices.gov.uk

Trade Associations

Pet Care Trust (PCT)

Get help at:

Worcestershire Regulatory Services (Licensing)
Malvern Hills District Council, The Council House
Avenue Road, Malvern, Worcestershire WR14 3AF  DX: 17608 Malvern

Customer Contact Centre 01527 881395

Email: wrsenquiries@worcsregservices.gov.uk (please start the subject heading with MHDC enquiry)

LIC-MHDC-WRS-LOGO

 

 

 

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SCHEDULE 1  STOCKING DENSITIES – CAGED BIRDS

FLOOR AREA (sq.cm)

FLOOR AREA (sq.cm)

 

Length (cm)

Single

Each Additional

 

Length (cm)

Single

Each Additional

Parrots, Parakeets, Budgerigars, Etc

 

 

 

 

African Grey

 

1250

  625

Parakeet

up to 25

1000

  200

Amazon

up to 35

1000

  500

(inc. Conure

25-35

1000

  250

 

35-40

1250

  625

Kakariki, Rosella

over 35

1400

  450

 

over 40

2000

  750

Parrot

up to 30

  800

  275

Budgerigar

 

  650

  200

(incl. Caique, Pronus

30-35

1250

  625

Cockatiel

 

1000

  250

Senegal, Meyer’s)

over 35

1500

  750

Cockatoo:

up to 35

1250

  625

Parrotlet  

 

  400

  200

 

35-40

2000

1000

Hanging Parrot

 

  450

  250

 

over 40

2750

1325

Lories and

up to 22.5

  800

  250

Lovebird

 

  750

  200

Lorikeets

22.5-30

1250

  375

Macaw

up to 40

1250

  625

 

over 30

2000

  500

 

40-60

2250

1000

 

 

 

 

 

over 60

3750

1200

 

 

 

 

Seedeaters

 

 

 

 

 

 

 

Canary

 

  650

  250

Quail

up to 15

  450

  250

Cardinal

 

1000

  250

 

15-20

  650

  375

Dove and Pigeon

up to 22.5

  450

  250

 

over 20

1000

  500

 

over 22.5

1250

  625

Weaver

up to 15

  650

  150

Finch (inc Mannikin

up to 12.5

  650

  100

 

over 15

1000

  200

Silverbill Sparrow

12.5-17.5

  750

  150

Whydah (male

up to 40

1000

  200

Waxbill)

over 17.5

1000

  200

with full tail)

over 40

2000

  275

Grossbeak

 

1000

  200

female and male in non-breeding plumage as Weaver

Softbills

Barbet

up to 20

1250

  275

Starling (inc

up to 20

1500

 375

 

Over 20

1400

  450

small mynahs)

over 20

1000

 250

Bulbil, Fruitsucker

 

1000

  250

Tanager, Sugar bird

up to 15

1000

 250

Fairy bluebird, Oriole               

 

1250

  250

 

over 15

1000

 250

Jay, Jay-thrush

up to 25

1500

  250

Thrush (inc Shama)

 

1000

 375

(Laughing thrush)

25-35

2000

  500

Toucan

 

3750

1000

Magpie

over 35

4000

1000

Toucanette, Aracari

 

2000

  625

Mynah hill

 

1500

  250

Tlouraco

 

2000

  625

Pekin Robin, Mesia

 

1000

  200

Zosterops

 

  750

  100

N.B. All birds should be housed in accommodation which allows the full spreading of wings.

 

SCHEDULE 2 STOCKING DENSITIES – SMALL MAMMALS

 

SPECIES

Minimum  Floor Area*

(sq.cm)

Minimum

Cage Height  (cm)

SPECIES

Minimum Floor Area*

(sq.cm)

Minimum

Cage Height (cm)

 

Single

Each Additional

 

 

Single

Each Additional

 

Mice

200

50

20

Guinea Pigs

700

175

20

Hamsters

300

75

20

Rabbits

2000

500

50

Gerbils

300

75

20

Kittens

2000

500

50

Rats

500

125

20

Puppies

10000

2500

50

Minimum floor areas apply to young stock.  For adult stock offered for sale the dimensions should be doubled.  For advice on the age of stock, you are advised to contact the veterinary surgeon

N.B. The range of behavioural opportunities for many of the animals listed in the above Schedule will be increased by enriching the environment with such accessories as shredded paper, pieces of wood, toilet rolls, lengths of piping etc.

The installation of shelving in rabbit cages is particularly beneficial to rabbits as they like to spend a lot of time off the cage floor

 

SCHEDULE 3  STOCKING DENSITIES – ORNAMENTAL FISH

 

It is virtually impossible to determine the quantity of fish to be kept in a tank purely on weight / volume or numbers of fish / volume.

The variation in system design, husbandry techniques and types of fish involved would render any such method too simple to be useful or too complicated to be practical

The maintenance of water quality standards is essential and is a simple but effective way to determine stocking densities.

WATER QUALITY CRITERIA

(1mg/litre – 1ppm)

 

 

 

 

 

Cold Water

 

 

 

 

 

*Dissolved Oxygen

min

6mg/litre

Nitrate

max

0.2mg/litre

*Free Ammonia

-max

0.02mg/litre

Nitrate

max

50mg/litre above

 

 

 

 

 

ambient  tapwater

Tropical Fish

 

 

 

 

 

*Dissolved Oxygen

min

6mg/litre

Nitrate

max

0.2mg/litre

*Free Ammonia

-max

0.02mg/litre

Nitrate

max

50mg/litre above

 

 

 

 

 

ambient  tapwater

Tropical Marine Species

 

 

 

 

 

*Dissolved Oxygen

min

5.5mg/litre

Nitrate

max

0.125mg/litre

*Free Ammonia

-max

0.01mg/litre

Nitrate

max

40mg/litre This is an absolute

*pH (tropical marine only)

min

8.1

 

 

figure, it does not relate to ambient  tapwater

*These parameters should be checked first.  Only if a problem exists with these tests is it necessary to check nitrate levels.

             

 

SCHEDULE 4  STOCKING DENSITIES – OTHER SPECIES

 

Accommodation must be provided appropriate to size, age and type of species.

Further advice may be obtained from organisations such as the Pet Trade and Industry Association, the Universities’ Federation for Animal Welfare, The British Herpetological Society etc.

 

The Association of District Councils

26 Chapter Street

London SW1P 4NB

Tel 071 233 6868

 

The British Veterinary Association

7 Mansfield Street

London W1M 0A7

Tel 071 636 6541

 

The Pet Trade and Industry Association Limited

103 High Street

Bedford MK40 1NE

Tel 0234 273933

 

 

 

Page Information
This page was last reviewed 2 September 2013 at 16:29 by Niall McMenamin.
The page is next due for review 1 March 2014.
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Malvern Hills District Council, Council House, Avenue Road, Malvern, WR14 3AF - Directions to Council Offices.