Save time by doing it on line

Residents are being encouraged by the Worcestershire Hub to save time and go online for council services.

As part of Get on Line Week (October 30 to November 6), the Worcestershire Hub will be encouraging customers who ring or visit their Customer Service Centres to save themselves time and travelling costs by visiting http://www.whub.org.uk/ to report problems, apply for services, pay bills and renew library books.

Going online is an easy and convenient way to pay Council Tax bills, School Transport and Business Rates. Problems can also be reported on line such as faulty street lights, missed bins or pot holes. There is even a facility for people wanting to apply for copy certificates, school places or even just renewing library books.

Rachel Hill, Head of Customer Services for the Worcestershire Hub said: "Doing it Yourself is now the sign of the times and so we are continually looking at ways to transform council services so they can be accessed by customers online. That way, residents can decide to contact us when it best suits them.

I would like to encourage residents to try it out for themselves. If they haven't got a computer at home, they can always visit their local library to use a computer for free.

To see the range of services available online, visit http://www.whub.org.uk/.