Latest scam warnings
A spate of recent reports of scams and
attempted deception in Worcestershire has led consumer protection
officials to warn residents to be wary.
Unsolicited emails and telephone calls from
fraudsters falsely claiming to be bank officials, council officials
or government-backed debt advice services, and of door-to-door
contractors claiming to be ‘council-approved’, have come in to the
team at Worcestershire Regulatory Services.
Any calls claiming to be from the local
council and offering a tax rebate, in which they ask for personal
banking details, will be fraudulent. Many of these frauds are run
by organised criminals working overseas who want to steal from bank
Calls claiming to offer ‘debt advice’ - that
can be accessed completely free - for excessive amounts of money
should also be treated with caution. Legitimate, independent, and
completely free help and advice with debts is available from the
National Debtline on 0808 808 4000 and the Citizens Advice Bureau
on 08454 04 05 06.
Door-to-door callers offering driveway
improvements or tree cutting services that claim they are ‘council
approved’ contractors are also misleading customers. Councils do
not endorse contractors.
And there has even been a report of a salesman
calling unsolicited offering beds for sale.
Residents are advised to always use legitimate
contractors as found on Worcestershire Regulatory Services’ Trader
Register at www.traderregister.org.uk/worcestershire.
It cannot be guaranteed that products sold unsolicited door-to-door
are safe and described correctly, and if you have any problems with
your purchase it is also unlikely that a trader of this nature will
be contactable to provide redress.
Head of Regulatory Services Steve Jorden said:
“Be wary of any unknown callers to your door and of any unsolicited
telephone calls and emails. If you are unsure about a caller and
need advice, or want to report suspicious activity, you can contact
the Citizens Advice consumer service on 08454 04 05 06.
“If you need work carrying out on your home
try to obtain a number of quotations using the Worcestershire
Trader Register to find a reliable local trader. In this way you
will not be rushed or pressured into making a decision which you
may later regret. And for any contract that you agree in your home,
you are entitled by law to a seven day cooling off period. This
must be issued to you in writing by the trader or sales