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Council pledges “No second night out” for homeless people

Malvern Hills District Council is committed to tackling homelessness in the district through partnership working, dedication and pledging “No second night out”.

To make sure no one has to sleep rough in the Malvern Hills district, the council is working closely with local agencies including the countywide outreach team - the Worcestershire Homelessness Intervention Team (WHIT), the Services Addressing Single Homelessness (SASH) and Festival Housing.

Agencies in the area are joining forces to make sure that no one in the region has to live on the streets and that no individual arriving on the streets for the first time will sleep out for more than one night. During the winter months, with temperatures plummeting below zero, it’s critical that people are prevented from being homeless.

The council is a dedicated member of multi-agency SASH which aims to prevent and reduce homelessness of single people in Herefordshire and Worcestershire through focusing on both the most acute form of homelessness, “rough sleeping”,  and on stopping the flow of people onto the streets in the first place.

The council also helps to fund a special Night Assessment Centre (NAC) operated by the YMCA in Worcester, which provides dedicated emergency accommodation during the winter months. The NAC provides homeless people with a safe and warm place to stay whilst they are assisted with finding accommodation and support.  Centres like these can be life saving - particularly during harsh winter weather.

In recent weeks the Malvern Hills area has had freezing temperatures, snow and heavy rainfall. During times like these it’s essential to prevent homelessness and if the temperature is predicted to drop to zero degrees or lower for three or more days in succession - then the council’s Severe Weather Emergency Protocol (SWEP) for rough sleepers comes in to force, to make sure people are not at risk of dying on the streets.

Malvern Hills District Council Portfolio Holder for Planning and Housing, Councillor Tony Penn:

“Malvern Hills District Council is committed to adopting the government’s “No Second Night Out” meaning that if/when a rough sleeper is brought to our attention we do all we can to ensure that they do not spend a second night on the streets. Whilst each case is important and requires an individual response, thankfully the overall numbers of rough sleepers in this district is low, and has been for some time. Our latest estimate of rough sleepers totalled six people and with the help of Festival Housing we have already secured appropriate housing for two of them.”  

If you know of anyone who is rough sleeping in the Malvern Hills area or have any questions about homelessness in the district please email

Alternatively, you can also take action to help rough sleepers at or by calling 0300 500 0914. StreetLink is a new England-wide hotlink and website service which enables concerned members of the public to help connect a rough sleeper with local advice and services.

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This page was last reviewed 7 February 2013 at 14:31 by Cassandra Zoro.
The page is next due for review 6 August 2013.
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Malvern Hills District Council, Council House, Avenue Road, Malvern, WR14 3AF - Directions to Council Offices.