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Our Service Standards and Performance

The Council has many perfomance indicators and service standards against which we judge the quality of our service.  The following section include links to the main service standards and performance indicators for Planning Services.  This includes our Customer Charters which set out what we do and how we measure ourselves, the Annual Monitoring Report and monthly assessement of our performance.

Our Customer Charters

Annual Monitoring Report (AMR)

The purpose of the Annual Monitoring Report is to report progress on the Local Development Framework (LDF) against the timetable and milestones set out in the Local Development Scheme (LDS) and to assess the extent to which Local Development Documents and their policies are being implemented.

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This page was last reviewed 16 July 2010 at 10:28 by Web Admin.
The page is next due for review 12 January 2011.
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Malvern Hills District Council, Council House, Avenue Road, Malvern, WR14 3AF - Directions to Council Offices.