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Starting A Food Business

If you are thinking of opening a food business  you will need to consider:

  • Finding suitable premises
  • Registering your business with us (free of charge)
  • Food hygiene & Health and Safety training for you and your staff

Finding suitable premises

When you have found suitable premises (remember planning permission and/or building approval may be needed if you are making alterations to, or changing the use of, premises).

One of our food safety officers can call and advise you on the structure and layout as well as issues such as proper food safety procedures and training. To arrange a visit you can email us with your contact details or please call 01684 862151.

Food premises registration

Licence summary

To store, prepare, distribute or sell food on premises you need to be registered with the local authority. Premises include restaurants, cafes, hotels, shops, canteens, market stalls, mobile catering vans and food delivery vans.

Registration provides us with information about the food premises in our area so we can plan our inspections and use our resources effectively. The information will help us to inspect premises that represent a high risk to health more often than those which pose a low risk.

If your new business involves manufacture of meat, dairy, fish or egg products AND you plan to supply other premises, you may require formal "Approval" - please read our information about the Approval process.

In all other cases, at least 28 days before opening you are required by law to register with the local authority.

Eligibility Criteria

No provision in legislation

Regulation Summary

A summary of the regulation relating to this licence

Application Evaluation Process

No provision in legislation

Will Tacit Consent Apply?

Yes. This means that you will be able to act as though your application is granted if you have not heard from the local authority by the end of the target completion period.

Apply online

The links below allow you to apply through the national "Business Link" portal: you will have to create a Government Gateway login (simple) to use this service.  Or you can download a form and send it to us ("apply in writing"), below

Apply by Post Telephone or e-mail us to ask for an application form, or download an application form,: send the completed form to us at the Commercial Team, Malvern Hills District Council, Avenue Road, Malvern, Worcestershire, WR14 3AF
Failed Application Redress

Please contact your Local Authority in the first instance.

Licence Holder Redress

Please contact your Local Authority in the first instance.

Consumer Complaint

We would always advise that in the event of a complaint the first contact is made with the trader by you - preferably in the form a letter (with proof of delivery). If that has not worked, if you are located in the UK, Consumer Direct will give you advice. From outside the UK contact the UK European Consumer Centre.

Trade Associations

Alcohol and Entertainment:

If you plan to sell alcohol, provide entertainment or sell hot food after 11 pm, you will probably need to be licensed. Contact our Licensing Unit on 01684 862151 or visit our Licensing pages

Training

For details of our Food Business training please visit our Training page.

Get our useful Information Pack

This covers food safety and health and safety issues and is available by emailing us.

Useful Factsheets

Downloadable factsheets on food safety for businesses:

Get help at:  LIC-MHDC-WRS-LOGO

Worcestershire Regulatory Services
Malvern Hills District Council, The Council House
Avenue Road, Malvern, Worcestershire WR14 3AF  DX: 17608 Malvern

Telephone: 01905 822799
(Monday to Friday 8am - 8pm, Saturday 9am - 5pm)

Email:       commercialteam@malvernhills.gov.uk

Page Information
This page was last reviewed 28 February 2011 at 10:11 by Graham Simms.
The page is next due for review 27 August 2011.
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Malvern Hills District Council, Council House, Avenue Road, Malvern, WR14 3AF - Directions to Council Offices.