Worcestershire TeleCare
A Caring Service for Everyone
We all need help and assistance sometimes.
That is why Worcestershire TeleCare provides a
service designed to give individuals the control and comfort to
carry on living an independent life in their own home safe in the
knowledge that help is close at hand. The service is available to
anyone who is, or feels at risk. This could be due to age, illness,
disability, harassment or simply living alone. We also provide a
range of services to customer organisations.
What is Telecare?
The word ‘tele’ means at a distance. Hence telecare is ‘care
at a distance’. Telecare consists of smart sensors placed
around the home linked to a telecare alarm unit and monitored 24
hours a day, 365 days a year by a monitoring and response centre
enabling swift action to be taken should an incident occur.
Technological advancement over recent years has taken telecare into
new territory. Traditional telecare relied heavily on user
intervention in a crisis but the new phase of telecare on offer in
today’s market is all about passive prevention. This means that
meeting the very specific needs of individual clients a very
positive experience helping all types of individuals to meet their
desire for independent living through monitoring and reassurance
rather than crisis management.
What is Worcestershire TeleCare?
Worcestershire Telecare is a UK based organisation run by a
consortium of District Councils. Established in 1987 as a joint
venture by Worcester City, Malvern Hills and Wychavon District
Councils the service is a self-funding not for profit organisation.
Not driven by profit we pride ourselves on being highly
customer focussed and a leading service provider in the UK. We
offer solutions to all types of organisations and people allowing
them, to live and work safely and independently whatever their
requirements for support may be. At our new modern premises
in the heart of Worcestershire our team of highly trained,
friendly, professional operators are here 24 hours a day 365 days a
year. Using sophisticated, state of the art IT and telephone
technology combined with a clear vision for providing excellent
customer service we are able to remotely provide individuals and
organisations with a range of tailor made solutions.
What products and services does Worcestershire Telecare offer to
individual customers?
- Telecare alarm units with radio triggers
- Personal Intruder Detectors
- Smoke Detectors
- Carbon Monoxide Detectors
- Fall Detectors
- Bogus Caller Buttons
- Temperature Extremes Sensors
- Big Button Telephones
- Key safes
What products and services does Worcestershire TeleCare offer to
customer organisations?
- Sheltered Housing Monitoring
- Dispersed Alarm Monitoring
- Telecare equipment supply, installation, monitoring and
maintenance
- Out of Hours Telephone Answering
- Community Initiatives
- Lone Worker Protection
For more information on all of our products and services
please:
Visit our website, contact us by email, or call us on 0845 130
1469
You can also write to us requesting an information pack:
PO Box 145,
Malvern,
Worcestershire,
WR14 3ZP
