Commercial Recycling FAQs

(Open FAQs as a Word document)

As of January 2015 UK waste regulations now require businesses to separate recyclable material (paper, plastic, metal and glass) from other waste.

This amendment to the EU Waste Framework Directive is to ensure improvement to the quality and quantity of recycling across the UK and reduce the amount of waste going to landfill.

If you would like to know more about the legislation please refer to Waste Legislation and Regulations.
If you own or operate a business you have a duty of care to deal responsibly with any waste the business produces, your duty of care lasts from the moment you produce the waste until it is passed to a licensed waste carrier.

The law is very clear that (as a minimum) paper, plastic, metal and glass must be collected separately from general landfill waste. Recyclable material must not be put in general waste bins.

Some waste collection companies will collect mixed materials (landfill and recycling) together in one container and claim to separate the landfill material from the recycling at a recycling centre – this is no longer an acceptable way to manage waste.

Recyclable material must be collected separately from the landfill waste and the recyclables can then be sent to a Materials Reclamation Facility (MRF) for separation into specific material streams.

It is your responsibility to check if the waste carrier you employ to deal with your waste is licensed and managing your waste responsibly. If the waste carrier mishandles your waste you should report it.
The commercial recycling is collected fortnightly, not necessarily on the same day as the landfill waste.

The price for collection and separation of recyclable material is less than the price for the collection and disposal of landfill waste. We hope this will encourage you to recycle as much as possible.

£10.54 for a 1100 litre bin, per bin lift.

£9.52 for a 660 litre bin, per bin lift.

£8.83 for a 360 litre bin, per bin lift.

£8.55 for a 240 litre bin, per bin lift.

£170 for 100 recycling sacks.

All prices exclude VAT
Yes – you will no longer be allowed to put paper, plastic, metal and glass into your general waste bin.
Clean paper, card, plastic, metal cans, empty aerosol containers and glass. For a full list of recyclable items please look at our recycling web page.
The recycling is sent to Envirosort, the MRF in Norton, Worcestershire.
We will be unable to collect your recycling bin if it contains items that cannot be recycled at the MRF. Such items are classed as contamination and must be removed from the recycling bin before a collection can take place.
Do not put food waste, paper towels tea bags, wood, pet waste, carrier bags, cling film, foil, paint pots or flammable material in your recycling bins.
The charges include the cost of hiring bins and the bin delivery. Bins remain the property of Malvern Hills District Council.
We are investing in technology which will enable us to advise you of the weight of material we collect from you. As soon as we are able to offer this service we will let you know.
No. High quality recycling can be achieved with our mixed (co-mingled) recycling collections. The material goes to a modern, technologically advanced MRF which separates recyclable materials into specific streams e.g. paper, plastic, metal and glass.

Separate recyclable material collection is advised if it is technically, environmentally and economically practicable. Unfortunately for many businesses storage space is limited and separate recyclable material collections are not practicable.

To be compliant with the current legislation the co-mingled recyclable materials must be separated from the general waste destined for a landfill site.
Section 34 of the Environmental Protection Act 1990, places a duty of care on all businesses to manage and dispose of their waste responsibly. Fly tipping your waste could result in a fine of £50,000 and a 5 year prison sentence.

If you put recyclable items in your general waste bin and/or general waste in your recycling bin we will not empty the bin. The collection cost will not be refunded.

You MUST remove the contamination before the next scheduled collection. If you require our crew to return to your premises and empty a bin ahead of the next scheduled collection date you will be charged for this extra collection.
No. The law is very clear that (as a minimum) clean paper, plastics, metal and glass must be collected separately from landfill waste. Your business will not be managing its waste responsibly if you are putting recyclable material in with landfill waste.
No. Paper hand towels cannot be recycled in the same way as other clean paper products. This is due to the processes the paper fibres have already been through, plus the risk of oils, greases, soaps, detergents and bacteria being present.