If you cannot find the information you are looking for on our website, please contact us using the details below.
|Business Ratesemail@example.com||03004 560 560|
|Council Taxfirstname.lastname@example.org||03004 560 560|
|Elections and voter email@example.com||01684 862 200|
|Freedom of information (FOI) enquiries||Click here|
|Housing Benefitfirstname.lastname@example.org||03004 560 560|
|Apply for housing / housing email@example.com||01684 579579|
|Trading Standards / pollution / animal welfare / food safety / firstname.lastname@example.org||01905 822799|
|To report issues including dog fouling / fly-tipping / littering||Click here|
|Pot holes / gritting / street lighting / signs and other highways issues||Click here||01905 765765|
|Parking information||Click here|
|Refuse and Recycling||Click here|
|Telephone payments||0300 456 2013|
|Online payments||Click here|
|General enquiries||General contact form||01684 862151|
Out of hours
Telephone: 01562 733175
Highways out of hours: 07875 033759 to report faulty traffic lights or urgent Highways issues.
Please note these numbers are for emergency or urgent attention only, and not for advice.
Customer Service Centres
Monday, Tuesday, Thursday and Friday 9.00am - 5pm. Wednesday 9.30am - 5pm.
By appointment only: Friday 10am - 5pm.
24 Teme St
Tenbury Wells WR15 8AA
Please note, this centre does not have a payment facility for Council services.
By appointment only: Wednesday 9:30 am - 4:30 pm.
Upton upon Severn
Worcestershire WR8 0LE
Please note an appointment only system is in place for enquiries and assistance relating to Council Tax and Benefits. In the first instance please call 03004 560560 and speak to a specialist who may be able to resolve your query or will book an appointment for you to see an advisor if required.