"people like us serving people like you" in Malvern and the surrounding rural areas.

Based in the centre of Great Malvern, Malvern Hills District Council and Worcestershire County Council formed a partnership to provide a one-stop shop for residents of Malvern Hills within Malvern Library.
This Partnership is known as the Worcestershire Hub.
Our priority is to provide a single point of contact where any Council related enquiry can be dealt with, whether it is related to the County or District Council.
Our team are commited to providing the very best customer service possible to our customers.
Contact Us: You can visit us Monday to Friday - (9:00am Malvern Hills Customer Service Centre View a map of our Customer Service Centre Telephone: 01684 862151 (8.30am - 5.30pm) Fax: 01684 574906 Minicom: 01684 862186 |
Need to make a payment? You can also use our Automated Payments System by calling: Call one of our advisors on: 01684 862151 Or you can visit our cash office (Mon-Fri 9am and 5pm) Report an Issue Online: Why not report your issue using: Worcestershire Hub Online Services |
Out of Hours: 0845 056 8035
You can contact this number out of hours for the following problems:
Noise, Serious Drainage Problems and Serious Bonfires
(this number is in cases of emergency or urgent attention ONLY, this is NOT an advice line)
Highways Out of Hours: 07774 972997
You can contact this number to report faulty traffic lights or urgent Highways issues.
(this number is in cases of emergency or urgent attention ONLY, this is NOT an advice line)