Street Naming and Numbering
It is the council’s statutory responsibility to ensure that all new properties are officially registered and existing properties are registered correctly throughout the district.
If you want to obtain addresses for a new development, redevelopment or conversion, or wish to change your house name, you can use one of our on-line forms to apply or email email@example.com with your request. Requests for a new or amended address will only be accepted from the owner. If you are acting on behalf of the owner, the owners consent/instruction must be provided in writing.
Changes to Existing Addresses
Please note, if your property uses an existing number any name will be an addition to the address. The property number must be retained, otherwise this causes difficulties with deliveries and for the Emergency Services. Checks will be made to ensure there is no duplication with a nearby property or within a post code area before a name is made official. Once this is complete, you will be notified along with other internal and external bodies (which include Royal Mail, Ordnance Survey, Land Registry, utilities, emergence services, etc.).
New Development or Conversion
Any new development must be submitted to the Street Naming & Numbering process in a timely manner. The process for registering a new address can take up to 6-8 weeks, depending on the complexity of the development and new building or road names being agreed. You can either fill in the corresponding online form for a new development with new street(s) or conversion/new property on an existing street, or email the information here firstname.lastname@example.org.
When submitting a request for a new address we require the following information. If you are using an online form, please be aware that you may be asked by the Street Naming and Numbering Officer to provide the below:
- A location plan clearly identifying the new scheme in relation to any existing streets or means of access
- A final approved detailed plan of the development clearly marked with the plots, units, apartments or flats numbers of the proposed scheme.
- A final internal layout plan, if appropriate, for developments that are subdivided at unit or floor level e.g. a block of flats etc. The main entrance to the block shall be clearly marked.
- The approved planning application number.
- The Building Control application number, if applicable. Or confirmation work has started or when work will be starting on site.
- Proposed street names, if applicable, meeting the below criteria.
- Proposed building name for a new property, if applicable. However if a street is numbered a new property will be required to be numbered into the street.
Failure to contact the Street Naming and Numbering Service will incur delays when you register for council tax or utility services. New street names must comply with the following criterion which is based upon national standards. To ensure your name is approved please consider carefully whether it meets the requirements, otherwise it will be rejected and you will be asked to provide another.
Preference will always be given to street names that refer to the local character, proven history and heritage of the local area and to the identified development site in particular. You can research an area for local archaeology history by going to the Heritage Gateway website, although the officer will normally supply a summary of site history and name suggestions.
We also encourage you to choose a name which is locally supported; we encourage discussions with the parish council prior to submitting your name, particularly if there is strong local feeling regarding a development. You must provide evidence of how the name meets this criterion.
- New proposals for a street name must be historically relevant to the site, or show the local history of the area.
- Any new names cannot be explicit, rude or cause offense.
- Any new names cannot be subject to copyright or promote an existing company.
- New street names may not contain numbers as words (such as ‘Severn Limes Road’).
- Names which are 6 characters or less and in the dictionary, in common use or are phonetically similar to spelling will be accepted.
- Names which could cause confusion in their spelling or sound similar to another word should be avoided.
- Names commemorating individuals will not be considered until 10 years post mortem, with the full support of their estate, however after 25 years no support from their estate is required. The individual must have made notable contribution to that area.
- Names of living individuals are not permitted.
- Names associated with the Crown must have approval from Buckingham Palace.
- Proposed names must not be similar to existing street names in close proximity or in the same postal town area.
- Sreet names cannot have the same name with a different suffix (e.g. Birch Road, Birch Lane, Birch Street).
Checking in a local A-Z should help identify whether there duplications or similar names in the area. Evidence for any name should be submitted to demonstrate its origin. If site or local history is not portrayed through the new name suggestion a strong reason must be given to support its use. Please note that the Council reserves the right to set aside any proposals made which do not include site history.
Names will be checked when submitted to Street Naming & Numbering to ensure this criterion is met. To increase the chances that your submission is acceptable we encourage you to send in more than one choice of name at a time, which should be ranked in order of preference.
For large sites with high numbers of new roads, the local authority reserves the right to choose the names due to the complexity and time constraints it will not be practical in such circumstances to take developer submissions.
One or more new names are submitted from the developer (this is the start of a four week legal process). We carry out checks on the name to confirm its suitability. If the name does not pass our checks another name is requested.
Once the names are acceptable they are sent to the Parish/ Town and Ward Councillors for comments to be made. Comments will only be returned to the developer for any reason that does not meet the above criteria.
At the end of this process, unless the name is demonstrated to not meet the criteria you will be notified that is has been accepted. If more than two consultations with the Parish/Town and Ward Councillors are made, the authority reserves the right to select and approve a name of its own choosing.
We will contact Royal Mail to obtain a postcode. The authority must notify new addresses to Royal Mail before a postcode can be assigned.
Note: Royal Mail hold responsibility over the post code in any address, therefore if you have a query referring to a postcode please contact the Royal Mail’s customer services on 03457 740 740 or visit www.royalmail.com.
We notify a number of other bodies such as Ordnance Survey, the emergency services and utility companies once an address is officialised. You will also receive documentation stating the official address(s) which may be passed onto buyer or tenants for their personal use.
Royal Mail will register any new property(s) as not yet built; this means the property address(s) will be on their system however not recorded as a live and therefore unable to receive any deliveries or services. It is the responsibility of the new owners or developer to call Royal Mail when it is ready to be occupied for deliveries and services to be received. This may take at least 3-5 working days to appear on their live systems.
The new address will be entered in the Council address system which is submitted to the national address database, the National Land and Property Gazetteer.
If street name signage is required, a street sign quote will be obtained by the Street Naming and Numbering Officer and passed on to the developer for consideration. Please ensure that any new street name signs are erected before the first property is occupied, this is for the benefit of delivery and services, particularly the emergency services. Any new street name signage must be in accordance with Malvern Hills District Council specification.
Any street name plate throughout the Malvern Hills District area, which is on highways owned land, is the responsibility of Malvern Hills Street Naming and Numbering Service.
Please be aware that Malvern Hills District Council has the responsibility to maintain street name plates only. Any other signage or issues with the public highway (such as village, directional, speed limit signs, lighting, etc.) is the responsibility of Worcestershire County Council Highways Department. A form can be found by visiting the Worcestershire County Council Highways Services website to report an issue. Alternatively the number for the Worcestershire Hub is 01905 763763.
If you wish to report a broken or vandalised street name plate please either email the information to SNNteam@malvernhills.gov.uk, fill in the corresponding form on the Report It page. Alternatively you can report it through the Customer Service Centre on 01684 862151.
Street Naming and Numbering Officer
The Council House
Telephone Customer Service Centre: 01684 862151.
Policies and other information
Malvern Hills District Council formally adopted the street naming and numbering procedures in the Public Health Act 1925 in 2004.
The council's policy is also advised by the Town Improvement Clauses Act, Section 64 and 65 and based upon the data entry conventions and best practice for the National Land and Property Gazetteer (NLPG).
The NLPG is owned and licensed by the Local Government Information House and is an implementation of the British Standard, BS 7666:2006 Parts 1 and 2.