Useful Links

There have been some changes to benefits this year, introduced by the Government. If you receive benefits, this may affect you. Please visit the DWP website for the latest announcements.

Under occupation in social housing (also referred to as 'bedroom tax or 'spare room subsidy')

Since April 2013 your Housing Benefit could now be reduced if your home is considered to be too big. You will not be affected by this if you are of pension age. This may apply to you if you have one or more bedrooms than you need. If this applies to you, your Housing Benefit entitlement will be reduced by 14% for one spare bedroom, or 25% for two or more spare bedrooms. For further information please read our Bedroom Tax information sheet.

Benefits cap

A cap to the amount of benefits you can receive has been introduced in stages across England, Scotland and Wales. The total amount of benefit that you can receive will be capped.

The Government will add up how much money you can get from a range of benefits including Housing Benefit, Child  Benefit, Tax Credit and Employment and Support Allowance. Find out more about the changes in our Benefit Cap Factsheet. For more information please read the DWP Benefit Cap Factsheet and visit

Council Tax reduction scheme

In some circumstances you may be eligible for Council Tax reduction. You can find out more in our Council Tax Reduction Scheme Factsheet.

Housing benefit

Your can read our online section on housing benefit or visit for the latest information about changes to the housing benefit system. Further information on the changes can be found on the DWP website.

Fortis Living

Fortis Living website.

Money advice service

An independent service, set up by government to help people make the most of their money, giving free, unbiased money advice to everyone across the UK – online, over the phone and face to face.

View the Money Advice Service website.

Tenbury NILS

A non-profit community project which aims to provide interest free loans to people in acute financial need, living in the Tenbury Wells and surrounding area. Tenbury NILS website.

Contact us

Council Tax enquiries: Email:, telephone: 03004 560 560 Monday to Friday 9am to 5pm.

Benefit enquiries: E-mail:, telephone: 03004 560 560 Monday to Friday 9am to 5pm.

If you have any further comments, suggestions or complaints please feel free to write to us at: South Worcestershire Revenues and Benefits Shared Services, PO Box 11, Pershore, WR10 1PU.