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Hearing Impairment

Hearing Impairment

How can we help?

Our visual sensory service is a specialist service that promotes the independence of people with a sight and/or hearing loss. It maintains the register of sensory impaired adults in Worcestershire and supports individuals to maintain or regain independence by providing specialist equipment and/or rehabilitation and mobility training.

The service aims to:

  • assess your individual needs focussing on hearing impairment issues
  • provide focussed planning to enable individuals to maintain or regain independence
  • provide specialist equipment
  • provide rehabilitation support to enable individuals to complete daily living tasks independently
  • provide training to include cooking skills and communication skills such as Braille etc
  • provide surroundings awareness and mobility training, indoors and outdoors
  • maintain the register of visually impaired and/or hearing impaired people in Worcestershire
  • provide carers assessments
  • provide adult protection assessments and workflow
  • provide mental capacity assessments
  • identify and refer onto community social work teams for personal budgets or provision of care services
  • provide volunteers to support service users with a dual sensory impairment where there is availability
  • refer on to other appropriate teams or agencies for ongoing support.

Who is eligible for the Hearing Impairment Service?

The individual must be:

  • Ordinarily Resident in Worcestershire
  • Be aged 18 or over
  • Agree to the referral being made
  • Meet 'Fair Access to Care Services' criteria
  • Must have had a hearing test and have been offered hearing aids (unless inappropriate) and
  • must have been deemed to have moderate hearing loss or above by an audiologist/consultant

How to be referred to the service

You can ask for help yourself or you may ask someone such as a relative, friend or health professional to contact us on your behalf. In the first instance contact should be made with the Adult Duty Team or a Customer Services Advisor at:

The Access Centre.
Tel: 0845 607 2000


NHS Choices logo

Find out more about Hearing Impairments on the NHS Choices website including symptoms, causes, diagnosis and treatment.

Further Information

In this section

More Information

See also in our website

External websites

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This page was last reviewed 9 January 2014 at 8:46.
The page is next due for review 8 July 2015.