Census day was on 21 March 2021, but it is vital those who have not yet completed it, do so as soon as possible.

Sunday March 21 marked the day that millions of people across England and Wales completed key questions about themselves and their households to ensure local services in every community are informed by the best information possible.

However, for those who have not yet submitted their online or paper questionnaires or have maybe misplaced their invitation letter, there is lots of help available.

Every household should have received their letter inviting them to take part. If you haven't, or you have misplaced your letter, you can head online and request a new unique access code.

There is plenty of help available, including face-to-face assistance at local Census Support Centres.

Field officers will soon start calling at households who have not completed their census. They will follow social distancing and COVID-safe guidelines, supporting people to take part. They will be equipped with PPE and will never need to enter anyone’s home. 

If you do not complete your census, you may have to pay a fine of up to £1,000

More information and advice on how to answer the census.

Census facts

At the time of the last census…

  • 74,631 people lived in the Malvern Hills District
  • 33,487 people were married or in a registered same-sex civil partnership
  • 652 of you were farmers, 127 people were information technology and telecommunications directors and there were 16 water and sewerage plant operatives
  • 18.6% (6,450 residents) worked mainly at or from home and 2,497 of you walked to work
  • Other than the UK, Germany was the top country of birth
  • The top language (other than English or Welsh) spoken was Polish
  • Malvern Hills was made up of 161 different ethnicities
  • There were 1,212 families with 3 or more dependent children

Census Frequently Asked Questions (FAQs)

What is the census?

The census is a once-in-a-decade survey that gives us the most accurate estimate of all the people and households in England and Wales. The information you give helps decide how services are planned and funded in your local area. This could mean things like doctors’ surgeries, housing or new bus routes.

It asks questions about you and your household to build a picture of all of us. It looks at who we are and how we live. There’s no other survey that gives as much information about our society and future needs.

When is it happening?

Census day is March 21. However, households will receive a letter in the post in early March, giving them details of how to take part in the mandatory survey. They will also receive a unique access code, inviting them to complete the survey online, although paper questionnaires are available on request.

Why should I take part?

The census helps us understand what our society needs now and what it will likely need in the future. The information it collects helps with decisions on the planning and funding of services in your area. This could include schools, doctors’ surgeries, emergency services or even local support groups.

Charities also use census information to help get the funding they need. Businesses use it to decide where to set up, which creates job opportunities.

How long will it take?

The census will take around 10 minutes per person to complete. It’s easy to do and can be done on any device, including a computer, laptop, tablet or mobile phone.

What if I don't speak English or Welsh?

Translation booklets are available to download. If your language is not represented, please contact the customer contact centre on 0800 141 2021.

How can I get help to complete my questionnaire?

The help pages at census.gov.uk explain how you can get help. These include general guidance, language assistance and a wide range of accessible formats including video and audio guides (English and Welsh). You can also phone the contact centre on 0800 141 2021 or visit one of our support centres offering assistance.

What happens if I don't complete my questionnaire?

You could face prosecution, a hefty fine (up to £1000) and a criminal record.

Please visit census.gov.uk for more information, and any questions you have, about the census.