Use the links below to find the information you need

Keeping yourself and others safe

As we learn to live safely with coronavirus, there are actions we can all take to help reduce the risk of catching Covid-19 and passing it on to others. These actions will also help to reduce the spread of other respiratory infections, such as flu, which can spread easily and may cause serious illness in some people.

  • Get vaccinated. Vaccines are the best defence we have against Covid-19 and other respiratory infections such as flu.
  • Let fresh air in if meeting others indoors.
  • Practice good hygiene. This means washing your hands regularly, covering your mouth when you cough or sneeze and cleaning your surroundings frequently. 
  • Wear a face covering or a face mask. You should consider wearing a face covering or mask when you are coming into close contact with someone at higher risk of becoming seriously unwell from Covid-19 or other respiratory infections, when Covid-19 rates are high and you will be in close contact with other people, such as in crowded and enclosed spaces or when there are a lot of respiratory viruses circulating, such as in winter, and you will be in close contact with other people in crowded and enclosed spaces.

Free testing for most people in England has now ended. You can still get tested if you wish but you will have to pay for it from a private provider.

There are other actions you are now advised to take to help prevent the spread of Covid-19 rather than testing.

Read what to do if you have Covid-19 symptoms or have tested positive for Covid-19 on the NHS website (opens in new window) for more information.

A small number of people will still be able to access free tests including those going into hospital for treatment or surgery and NHS and social care staff. 

Read more about changes to Covid-19 testing in England on the NHS website (opens in new window).

Read the full guidance about how to keep yourself safe and prevent the spread of Covid-19 on (opens in new window).

Support services

We are working with our partners across the district to continue to strengthen the support we provide to our residents. 

If you need help accessing food or fuel support, financial advice or other types of support:

  • document Support services (41 KB) - a list of local and national organisations supporting anyone in need. This includes help with clothing, counselling, financial support, food, housing, other support and general information and advice.
  • Ready Steady Worcestershire provides information about food, activities and support available to families in Malvern Hills District during the school holidays.
  • Here2Help is for anyone who is vulnerable and needs help but does not have family, friends and neighbours to support them. Fill in the online form and someone will get back to you shortly.
  • Malvern Hills Good Neighbour Network provides details of local community support groups.
  • Money Advice - on this page, you will find useful hints and tips to help make your money go further.

Privacy Notice

document Privacy Notice in relation to Coronavirus (COVID-19) (18 KB)

Help to pay your fuel and essential bills

The Government has issued advice to people struggling to pay essential bills because of the Covid-19 pandemic. You can also visit our money advice page for further help and support.

Household Support Fund

 Following a recent government announcement, a new Household Support Fund has been made available to those most in need this winter and through until the end of March 2022.

£3.9million has been allocated to support people in need in Worcestershire and will help support those who may struggle with their bills this winter.

Up to 50% of the funding must be ringfenced to support families with children under 19.

In Worcestershire, support provided countywide is:

  • Food vouchers for those in receipt of free school meals which will be managed through the schools.
  • Support with energy bills and essentials linked to energy will be provided through Act on Energy for those residents meeting certain criteria. The online application form for support is now live on the Act On Energy website.

Support can include food, essentials (such as clothing and white goods) and welfare assistance through 10 VCS organisations across the district.

The Household Support Fund webpages provide more information about the type of support available.

For support in the Malvern Hills District, please contact Citizens Advice South Worcestershire at or call 0808 278 7891/01684 563611.

Supporting our recovery

We have produced  pdf a recovery framework to help residents, businesses and communities to rebuild. (2.11 MB)