We will log your request as soon as we receive it and it will be processed within the 20 working days of receipt of the request. Please note bank holidays and weekends are not included within the 20 working days. For EIR requests the same time limit of 20 working days is valid, although under circumstances where we have to consider an exception(s) we can increase the deadline for a further 20 working days.
Number of FOIs received Number of requests received during period (quarter) The number not yet processed The number received and processed in full
