Frequently Asked Questions
What does Civil Parking Enforcement (CPE) mean?
The County Council has delegated its responsibility to enforce the restrictions to Malvern Hills District Council (MHDC). CPE started throughout the Malvern Hills District on the 12 November 2013.
Why is the council doing this?
- Reduce congestion.
- Ensure designated parking bays (e.g. loading and disabled bays) are available for the relevant vehicles.
- Improve trade for local businesses by freeing up spaces outside local amenities.
- Encourage safe and sensible parking for all motorists.
- Allow buses to operate more efficiently.
- Improve the flow of traffic and improve the environment.
The Police will no longer have to spend as much time on parking related issues as we will be able to target Officers to deal with priority issues. These include parking on zigzag lines at crossings, illegal parking in disabled bays and parking contraventions in areas of the district that the Police are unable to visit frequently.
What changes will I see?
How has the council notified everyone about CPE?
Leaflets and posters were also distributed locally in these towns and our website will continue to be regularly updated with information about CPE. Press releases were also issued to local media outlets with information about CPE.
How will enforcement work?
What type of fine will I receive if I park incorrectly?
How much will it cost if I am issued a PCN?
What is considered to be a more serious contravention?
What happens with the money that is received from parking fines?
Instead, it is passed back to the County Council and can only be used for improvements to traffic management. Any income from PCN's issues on MHDC car parks will be available to the District Council to use as it wishes.
Do CEO's have targets to meet?
What can I do if I don't agree that a PCN should have been issued?
What if I still don't agree with the council's decision?
Your case will then be reviewed by a different officer to the original appeal and if the PST still rejects the appeal, the owner will have the option to take the case to the Traffic Penalty Tribunal (TPT).
The TPT is a national independent body and an adjudicator will consider the appellants case, the case submitted by the Council, and a final decision will be made.
What is the local councillor's role?
All appeal decisions are made by experienced staff based at the Civic Centre in Pershore, in accordance with MHDC's Parking Appeals Policy.
Members may occasionally become involved in supporting their constituents in appeals, but we will only discuss cases with members (or any other relevant person) with the written consent of the keeper of the vehicle to which the PCN was issued. This is for data protection purposes.
The Council is however required to elect 2 representatives who can attend the annual TPT meeting, which sets the levy on all participating authorities to fund the TPT scheme and to engage in the management of the scheme.
What if I am a councillor and I am issued with a PCN?