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Malvern Hills Town Centre Support Scheme Application Guidance

In this section

Contents

Introduction

Accessing the Application Form

Tips for a Successful Application

Using the Application Software

Eligibility Requirements

Ineligible Expenditure

Completing Your Application

Next Steps

Glossary

Contact Us

Introduction

This document is intended to give you some useful information to help you present a strong and convincing case for why you should receive a grant award for your project from Malvern Hills Town Centre Support Scheme

Included in this document are some hints and tips, and details of what will happen next. Under the ‘Completing Your Application’ section, we have addressed each of the questions in the order that you will find them in the application. We recommend that you use this document alongside completing the application. Of course, if you have any questions, you can Contact Us for further information. You can find our details in the Contact Us section.

Please ensure that you complete all sections of the application form accurately and provide us with all required documentation; without these we will not be able to process your application.

Before you apply

Documentation required for the Town Centre Support Scheme online application form

If you are applying for a grant as a new start-up business (trading for less than 12 months), you will be asked to submit a business plan.  If you need help producing a business plan, please contact us.

If you are planning to refurbish / decorate the interior or exterior of a premises you will be asked to submit a quote(s) for the work proposed and you also will be asked to submit a copy of your lease agreement with your landlord.

As part of the council’s due diligence checks, all established businesses applying to the Town Centre Support Scheme will be asked to submit a copy of their most recent accounts.  These are stored securely and will be treated as a confidential document.  Applicants who have been trading for less than 12 months will not be asked to provide accounts as they will need to submit a business plan.

*Please do keep in mind that you can easily save and return to your application at any point. See Using the Application Software section below.

Accessing the Application Form

To begin your application, please click the link below to access the online application form. This will take you directly to the form, where you can provide all required details and upload any supporting documents.

Submit an application

Tips for a Successful Application

  • Clear Objectives: Clearly outline the objectives and expected outcomes of your project.
  • Detailed Budget: Provide a detailed and realistic budget with quotes to support your cost estimates.
  • Value for Money: Demonstrate how your project offers value for money and benefits your business or organisation.
  • Supporting Documents: Include all necessary supporting documents, such as permissions and quotes; without these we will not be able to assess your application.

Using the Application Software

  • As you progress through the application, you will have the opportunity to save your work and finish it later. You will receive an automated email that will include a link to go back to your saved work.
  • At the top of the application, there is a status bar telling you how much you have completed so far.
  • Fields that are compulsory are identified by a *. If you forget to complete a compulsory field and attempt to move to the next page, there will be a warning message prompting you to complete the missing information.
  • You can navigate forwards and back, if you need to check or change what you have entered.
  • At the end of the form, provided you agree to receiving emails, you will be sent an automated email with a copy of what you have submitted.

Eligibility Requirements

To determine which funding stream you should apply for, the application will first ask whether you are a privately owned or independently managed business—or planning to establish one—that trades from a retail unit in one of the five town centres in Malvern Hills, or whether you are the owner of a vacant or occupied unit within this area.

Before you can continue with the application, you must confirm that your business or organisation, and your proposed project, meet all the eligibility criteria. These confirmation questions will appear at the start of the application form. They are also listed below:

Eligibility Criteria:

  • You are a business, CIC, social enterprise or not-for-profit organisation that:
    • is based in Malvern Hills that generates commercial income through the sale of goods or services.
    • meets the programme’s definition of an SME (Small and Medium Sized Enterprise), including any affiliated businesses or organisations
    • The purpose of the grant is to support economic growth in the district’s town centres, and your project should demonstrate a strong, positive impact on the growth of your business or organisation, and/or the town centre it is located in.
    • Your project will be at least 50% match funded
    • If your application includes building works, you have contacted us before submitting the application to discuss any planning considerations, and you have confirmation that you are able to proceed with your application.
    • meets the programme’s definition of an SME (Small and Medium Sized Enterprise), including any affiliated businesses or organisations

Definition of an SME for this programme

For this programme, SME includes micro, small and medium‑sized enterprises.

    • Micro: 0–9 employees
    • Small: 10–49 employees
    • Medium: 50–249 employees

A business or organisation qualifies as an SME if:

  • It has fewer than 250 employees, and

It has either:

  • a turnover of £44 million or less, or

a balance sheet total of £38 million or less

  • If you are a startup business or organisation—meaning your business or organisation has not yet started trading or has been trading less than one year—you have: 
    • completed approved business start-up training(e.g., Worcestershire County Council affiliated training) or can demonstrate equivalent knowledge through experience or alternative training, and;
    • have a business plan.

Unfortunately, if you are unable to confirm that you meet these eligibility criteria, this means your project does not meet the eligibility requirements for this grant scheme, so you are unable to continue with your application. If you need further advice, please Contact Us.

Ineligible Expenditure

After confirming that your business or organisation and proposed project meet all the eligibility criteria, you will be asked whether your project includes any ineligible expenditure listed below:

Ineligible Items:

  • Solar panels and their associated equipment, including batteries and invertors
  • Marketing, promotional and branding activities, including website development, unless undertaken by a start‑up, in which case all of these activities are eligible where they support business growth.
  • Vehicles (e.g., cars, vans, delivery vehicles)
  • Statutory or legal obligations/requirements
  • Insurances
  • Staff costs
  • General operating or running costs, including recurring revenue expenses (e.g., utilities, rent, subscriptions, licences)
  • Mandatory skills training
  • Repaying existing loans or debts
  • Reimbursement of goods/services already purchased prior to the date of an offer letter
  • Projects that enhance the productive capacity of farms or primary agricultural producers, including machinery, equipment, or activities that directly increase on-farm agricultural output. Note: This exclusion applies only to projects undertaken by farms or businesses directly engaged in primary agricultural production and does not apply to businesses that supply goods or services to the agricultural sector, provided those businesses are not themselves carrying out agricultural production.
  • Creation or purchase of short‑stay tourist accommodation units, including (but not limited to) self‑catering accommodation, glamping units, holiday pods, lodges, cabins, shepherd huts, yurts, safari tents, or any other prefabricated or modular visitor‑accommodation structures
  • Items subject to finance, credit facilities, or hire-purchase agreements
  • Activities that may bring Malvern Hills District Council into disrepute

Unfortunately, if you cannot confirm that your project excludes all ineligible items, you are unable to progress your application. If you need further guidance, please Contact Us.

Completing Your Application

The first question in this section asks you to confirm whether you are a startup business or organisation—meaning your business or organisation has not yet started trading or has been trading less than one year—or an existing business or organisation, meaning you have been trading for 12 months or more. The Town Centre Support Scheme maximum grants that can be applied for are £2500 and this could be for one element or a combination of elements of the scheme.  Smaller grant applications are welcome, for example if the project / work you are proposing is going to cost a total amount of £800, you could apply for up to 50% of the cost (ie £400) as match funding.

*Later in the application, you will be asked to confirm the exact grant amount you are requesting. As you must provide at least 50% match funding, your grant request cannot exceed half of your total project costs.

About You

This part of the form allows you to provide basic information that enables us to contact you if we have any questions, or when we are ready to tell you how your application is progressing. If you have used an agent, consultant, or business manager to complete your application, and you want them to act on your behalf, you can provide us with their contact details.

About Your Business or Organisation

  • Business or organisation name and address: Please ensure that you include the full legal name and the address where your business or organisation is registered.
  • Legal status of your business or organisation: Select the legal status that best describes your business or organisation from the list provided. If you select ‘Other’, you will be asked to specify your exact legal status.
  • Links or relationships with an elected member or officer: You must tell us if you have any personal, financial, or organisational links with an elected member or officer of Malvern Hills District Council. This information does not make you ineligible, it simply enables us to manage any conflicts of interest and ensure a fair, unbiased assessment process.
  • The number of Full-Time Equivalent (FTE) staff: For the purposes of this programme, 1 FTE (Full‑Time Equivalent) is defined as 30 hours or more per week. Please include yourself when calculating FTEs. Part‑time staff should be counted on a pro‑rata basis. For example, if one person works 20 hours per week and another works 25 hours, their combined 45 hours equate to 1.5 FTE.
  • Annual Turnover or Income: Please tell us your total turnover or income for the last full financial year. Start-up businesses (trading for less than 12 months) or organisations that have not yet begun trading should enter N/A. 
  • The sector you operate in: Select the sector that best reflects your business or organisation. If you select ‘Other’, you will be asked to specify.
  • Primary day-to-day activities: Describe the normal, day‑to‑day activities your business or organisation undertakes. This helps us clearly understand what you do and how your project fits with or develops your existing operations. If your project involves expansion or diversification, you can explain this later in the application.
  • Affiliated businesses or organisations: We need to understand whether your business or organisation has any affiliations that may impact on your eligibility for funding. For this programme, we define an affiliated business or organisation as:

An affiliated business or organisation is any entity that is directly or indirectly related to another through ownership, control, or a significant shared interest. This includes, but is not limited to, parent or holding companies, subsidiaries, sister companies under common ownership, and entities with shared governance or financial control.

If your business or organisation has any affiliations with another business or organisation, you will be asked to provide details of that affiliated business or organisation, including the name, the nature of the affiliation, the total number of FTEs, Turnover (£) and Balance Sheet (£). Contact Us if you have any questions about this definition.

  • Public funding in the last three years: Grant funding limits applicants to a maximum of £315,000 public sector funding in a rolling three-year period (this is the Minimum Financial Assistance limit set by the UK Government). This also includes any de minimis grant support you may have received via the European Union. For this reason, we ask you about any public funding you have received in the last three years. You must tell us about any public sector funding received, its purpose, the amount, and when you received it.
  • Identifiers and reference numbers: You will be asked to provide details of the following identifiers and reference numbers.
    • Universal Tax Reference – if you are self employed
    • Companies’ House Certificate of Incorporation Reference Number
    • Registered Charity Number

If an identifier or reference number does not apply to your business or organisation, enter N/A.

  • VAT status: If your business or organisation is VAT registered, you will be asked to provide your VAT number.
  • Start-up businesses or organisations: If you are a start-up business or organisation, which for the purpose of this programme means your business or organisation is operated under a new legal entity and has not yet started trading or has been trading less than one year, give us details of any approved business start-up training that you have received. This will include Worcestershire County Council affiliated training, such as the Enterprising Worcestershire Start-It Business Masterclass. If you have not undertaken approved training, you can tell us about any relevant or alternative training that you have received which will help to demonstrate your readiness to start and manage your business or organisation.

You will also be asked to upload a copy of your business plan. If you need any advice or support on preparing a business plan Contact Us. As part of the assessment of your application, we need to evaluate the strength of your business case and your ability to deliver it. This is so we can be satisfied that any grant you receive will lead to sustainable growth.

  • Existing businesses or organisations: You will be asked to upload a copy of a full set of accounts. These should be your statutory audited/unaudited accounts, or if you are a sole trader, a copy of your most recent HMRC self-assessment return. Please ensure that all pages are included. If these are older than 6 months, you will also be asked to provide your most up-to-date Balance Sheet and Profit & Loss information.

If you are an existing business or organisation and do not have a full set of accounts, you will need to provide an explanation.

There will also be an opportunity to tell us about any unusual changes in your turnover or profit margins, large amounts of cash at the bank, or dividends or directors' remuneration averaging over £150,000 per director/shareholder each financial year over the last 3 years.

As part of the assessment of your application, we need to evaluate the financial stability and health of your business or organisation, so that we can be satisfied that any grant funding we provide, will be managed appropriately.

Businesses and organisations that are in financial difficulty, have ceased trading or have closed without being required to do so as part of Government and local restrictions; are dissolved or about to be dissolved; are insolvent or if insolvency action had been instigated against them (including any petition or where a striking off notice has been made); are dormant, i.e. not trading but not insolvent, are not able to apply under this programme.

About Your Project

  • Project name: Your project name should include the name of your business/organisation, and one or two words to explain your project. E.g. XYZ Business – Painting Exterior or Business – New Equipment.
  • Project start date: Projects must not begin until they have received funding approval. You should allow at least 4 weeks from submitting your application to receiving a decision.
  • Project end date: Projects are normally expected to be completed by 31st January 2027. If your project is likely to continue beyond this date, you should Contact Us in advance to discuss your project idea and proposed timeline before submitting your application.
  • Where the project will take place: The project must be delivered within one of the Malvern Hills Town Centres:  Tenbury Wells, Upton upon Severn, Great Malvern (including Link Top), Malvern Link or Barnards Green.
  • Rented, leased, or tenanted land or premises: If your project will take place on rented, leased, or tenanted land or premises, you must upload a copy of the lease or tenancy agreement. We need to be satisfied that you have legal permission to use the land or premises for the project, as well as checking to ensure that any risks are appropriately managed. For example, a short lease agreement could put a project at risk of not being delivered or result in the benefits being only short-term.
  • Buildings work and change of use of existing buildings: If your project involves either buildings work or the change of use of existing buildings, you will need to tell us if planning consent is required.
  • You must ensure that work proposed is in keeping with the surrounding built environment and following the rules that apply to Conservation Areas that many of our town centre buildings are located in.
  • It is your responsibility to check if Listed Building Consent is required and you are strongly encouraged to visit the Council’s Planning and Conservation website pages prior to submitting an application. Planning and Conservation Areas
  • For shop front improvements, heritage renovations and proposed colour schemes, you will need to ensure that your project will preserve and enhance the character and appearance of your premises, in keeping with the surrounding built environment.  You can read more information: The Historic Environment

If you are unsure whether your project needs planning permission, you can ask the Local Planning Authority to confirm this by applying for a Certificate of Lawfulness of Proposed Use of Development. Please note that there is a fee for this service, and you should allow at least 8 weeks from the date your application is submitted for a decision. 

If you have received any professional planning advice, please provide the name and contact details of the person who has given you the advice. 

If your project involves buildings work and/or the change of use of existing buildings, you will be asked to select one of three statements that apply to your proposal: 

  • It does not amount to development, under section 55 of the Town and Country Planning Act 1990, or the change of use is not a material one (i.e., it is not subject to the requirements of planning control).
  • It is permitted by the Town and Country Planning (General Permitted Development) (England) Order 2015 (as amended), or that the material change of use is permitted by the Town and Country Planning (Use Classes) Order 1987 (as amended).
  • It will be done or carried out in accordance with a planning permission.

Where relevant, you will be asked to provide reference numbers, decision dates, and upload copies of consents.

We cannot accept proposals that require the grant of planning permission, unless this has been agreed with us before completing your application.

  • Permissions or licences: If your project requires permission, including listed building consent, or licences to be delivered, you will be asked to provide details including the type of permission or licence and the date that this was obtained or is expected. We need to be satisfied that your project is compliant and can be delivered within the timescales you have outlined.

We cannot accept proposals that require the grant of listed building consent, unless this has been agreed with us before completing your application.

  • Project costs: You will need to outline for each item or area of work that you propose to have funded, a description, the name of your chosen supplier, and if applicable, the names of suppliers 2 and 3, together with the quoted cost for each net of VAT and including VAT.

For grants up to £2500, you will need follow the council’s procurement rules and submit one quote per area of work / item.

You will need to upload copies of all quotes you have received, making sure that the files you uploaded have a file name that includes the Work/Item number.

We expect that you will choose the cheapest supplier, however, your procurement process may consider other factors. If you have not chosen the cheapest supplier, you should explain the basis of your choice.

You can apply for funding for up to 50% of the costs. Costs should be net of VAT unless the VAT is recoverable. You should ensure that this figure matches the combined costs of your chosen suppliers. 

We will ask for confirmation of the amount of match funding that you will be contributing to the project and its source.  You will be asked for the total amount of grant funding that you are requesting (that can be up to a maximum of 50% of the total project costs or a maximum amount of £2500 grant).

  • VAT costs: If your business or organisation is VAT registered, we expect that you will have excluded VAT when entering the funding costs for your project. If you have not excluded VAT, you should explain the reason for this.
  • Explaining your project: This is your opportunity to describe:
    • What the project involves
    • Activities to be delivered
    • The purpose and need for the project, including supporting market need
    • How the grant will be used
    • How the project will address the problems or opportunities identified

Your answer should be specific, clear, and concise.

You are encouraged to upload photographs, diagrams, or site plans showing existing conditions or proposed layouts.

  • Who will be managing the project delivery: Have you designated a specific individual within your business or organisation to oversee the project's delivery? How will this responsibility fit into their regular duties? Given that project management can be demanding, it's important to assess the support and resources they will need to successfully manage the project and ensure timely and effective completion. 

Project Impacts and Business Outcomes

  • Project outputs: Select from the list all the outputs you expect your project to deliver. The options are:
    • Job creation – New roles that will be created directly as a result of the project.
    • Increase in turnover – Anticipated growth in your organisation’s revenue.
    • Increase in visitor numbers – Expected rise in the number of visitors or attendees.
  • After selecting your outputs, you will be asked a few additional questions to help us understand your projected outcomes in more detail:
    • Job creation: How many additional full‑time equivalent (FTE) staff do you expect to employ as a direct result of the project?
    • Increase in turnover: What is your expected increase in turnover one year after the project is completed? (Turnover refers to the total income your business or organisation receives.)
    • Increase in customer / visitor numbers: How many visitors do you currently receive, and how many additional customers / visitors do you expect to receive each year, one year after project completion? 

If you anticipate any other outputs beyond the three listed above, you will also have the opportunity to provide details.

We are keen to capture any other outputs that might impact the environment.  For example, if you are applying for the development or sustainability element of the town centre support scheme, please detail how the grant will enable you to reduce carbon emissions and reduce your overheads as a business or organisation.

Return on investment:

  • We are keen to understand how your project will make improvements towards Equality, Diversity and Inclusion.  For example, accessibility improvements or creating a more welcoming and inclusive environment.
  • To help us understand the financial benefit of your project, you should consider and calculate the return you are expecting on the total investment proposed by your project. Put in simple terms, what is the financial gain that you are expecting and how have you arrived at this figure. 
  • Impact on residents, other town centre businesses and organisations: With any investment, there can be a ‘ripple’ effect, with residents, other businesses and organisations also benefitting.  Tell us what these benefits are for your project. Will other town centre traders find that their revenue increases? E.g., offering an additional service could mean attracting more visitors to the town centre who in turn, will use local shops, attractions and hospitality.  Will the improvement enabled by the grant help attract more visitors to the town centre, will it increase dwell time and will it improve the quality of life of local residents?

Declaration

Please ensure that you read all the statements included and that you are authorised to sign the declaration. If you do not understand any of the statements, please Contact Us. You can find our details in the Contact Us section.

Privacy Policy

Please ensure that you read and understand the statements and Contact Us if you are unclear. You can find our details in the Contact Us section. To receive an automated notification confirming receipt of your submission and providing a copy of your answers, you should ensure that you answer ‘Yes’ to receiving emails. If you prefer not to receive this notification, you should answer ‘No’ to receive emails.

Next Steps

How your application will be assessed

Your application will be assessed through a clear, consistent, and impartial process designed to ensure fairness for all applicants. The assessment process includes the following stages:

  • Initial Review

All applications undergo an initial review by the Economic Development team to confirm that the required information and supporting documents have been provided.

    • You may be contacted at this stage if clarification or additional information is needed.
    • To avoid delays, please ensure your application is complete on submission and respond promptly to any requests for further information.
  • Eligibility and Due‑Diligence Checks

Complete applications proceed to formal eligibility and due‑diligence checks. These checks ensure that:

    • your organisation and project meet the programme’s eligibility criteria,
    • financial and organisational information is accurate and robust, and
    • the proposed project aligns with the aims and requirements of the grant programme.

Independent Assessment

Eligible applications are then assessed against a set of clearly defined criteria by experienced officers.

Assessment criteria include (but are not limited to):

    • Demonstrated need for the project and evidence of how it will deliver a strong, positive impact on business or organisational growth.
    • Value for money, including evidence that competitive quotes have been obtained and that proposed costs are reasonable.
    • Need for public funding, including whether the grant requested will deliver a proportionate level of outputs and outcomes.
    • Financial viability, considering the stability of the organisation and the affordability of the project.
    • Return on investment (ROI) and the scale of economic or organisational benefits compared with the cost of the project.
    • Project sustainability and long‑term impact, ensuring the outcomes are meaningful and proportionate to the amount of grant funding requested.
    • Deliverability, assessing whether the project can be successfully delivered on time and within budget.

Ensuring Impartiality and Fairness
To ensure a rigorous and unbiased process:

  • All assessments follow a standard scoring framework.
  • Assessors declare any conflicts of interest; where a conflict exists, a different assessor or panel member is assigned.
  • Decisions are recorded, and an audit trail is maintained to ensure transparency and consistency.

The Final Decision

Following the assessment process, a formal recommendation will be made based on the outcome of the eligibility checks, due‑diligence review and appraisal.

  • Once an appraisal has been carried out, recommendations are submitted to the Visitor Economy and Place Manager who will make the final decision on whether a grant offer can be issued. 

All decisions are made using the same assessment criteria and within a consistent decision‑making framework to ensure fairness, transparency and impartiality. Applicants will be notified of the outcome once the decision has been finalised.

Unsuccessful applicants will receive a letter explaining the reasons why their application was unsuccessful. Applicants can ask for the decision on their application to be reviewed if they think that:

  • the decision was based on an error of fact;
  • the decision was wrong in law; or
  • a procedural error has been made.

What Happens Next

For successful projects, we will assess whether the award of funding constitutes a subsidy. If necessary, we will request a signed letter confirming that the grant award does not exceed the Minimal Financial Assistance (MFA) threshold. Enterprises can receive up to £315,000 of MFA over three financial years.

We will then verify that we have the most up-to-date information before issuing a Grant Funding Agreement (GFA). The GFA must be signed by both parties and forms a legally binding contract, allowing the successful project to commence. While projects may choose to start before the GFA is signed, this is not recommended. Any work undertaken before the GFA is signed is done at the risk of the business or organisation receiving the funding.

Glossary

Affiliated business or organisation: For the purposes of this programme an affiliated business or organisation is any entity that is directly or indirectly related to another through ownership, control, or a significant shared interest. This includes, but is not limited to, parent or holding companies, subsidiaries, sister companies under common ownership, and entities with shared governance or financial control.

Existing business or organisation: A business or organisation that has been trading for 12 months or more.

Full-Time Equivalent (FTE) staff: For the purposes of this programme, 1 FTE (Full‑Time Equivalent) is defined as 30 hours or more per week. Part‑time staff should be counted on a pro‑rata basis.

Match funding: The money that an applicant must contribute alongside a grant. In other words, the grant pays part of the project costs, and the applicant “matches” it with their own contribution.

Permitted development: The types of building work or changes of use that can be carried out without needing to apply for full planning permission. These rights are granted automatically by national legislation (in England, through the General Permitted Development Order).

Planning consent: The formal approval from the local planning authority that allows you to carry out certain types of building work or change how land or buildings are used.

Procurement: The formal process of buying goods, services, or works from an external supplier. It is how a business or organisation purchases things in a fair, transparent, and cost-effective way.

Start-up business or organisation: A business or organisation that has not yet started trading or has been trading for less than one year.

Contact Us

For further assistance, contact Alexandra Powell, Town Centres Officer: 

  • Email:This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Phone:01684 862351

Read more …Malvern Hills Town Centre Support Scheme Application Guidance

Malvern Hills Growth Fund Application Guidance

In this section

Contents

Introduction

Accessing the Application Form

Tips for a Successful Application

Using the Application Software

Eligibility Requirements

Ineligible Expenditure

Completing Your Application

Next Steps

Glossary

Contact Us

Introduction

This document is intended to give you some useful information to help you present a strong and convincing case for why you should receive a grant award for your project from Malvern Hills Growth Fund.

Included in this document are some hints and tips, and details of what will happen next. Under the ‘Completing Your Application’ section, we have addressed each of the questions in the order that you will find them in the application. We recommend that you use this document alongside completing the application. Of course, if you have any questions Contact Us for further information.

Please ensure that you complete all sections of the application form accurately and provide us with all required documentation; without these we will not be able to process your application.

Accessing the Application Form

To begin your application, please click the link below to access the online application form. This will take you directly to the form, where you can provide all required details and upload any supporting documents.

Submit an application

Tips for a Successful Application

  • Clear Objectives: Clearly outline the objectives and expected outcomes of your project.
  • Detailed Budget: Provide a detailed and realistic budget with quotes to support your cost estimates.
  • Value for Money: Demonstrate how your project offers value for money and benefits your business or organisation.
  • Supporting Documents: Include all necessary supporting documents, such as permissions and quotes; without these we will not be able to assess your application.

Using the Application Software

  • As you progress through the application, you will have the opportunity to save your work and finish it later. You will receive an automated email that will include a link to go back to your saved work.
  • At the top of the application, there is a status bar telling you how much you have completed so far.
  • Fields that are compulsory are identified by a *. If you forget to complete a compulsory field and attempt to move to the next page, there will be a warning message prompting you to complete the missing information.
  • You can navigate forwards and back, if you need to check or change what you have entered.
  • At the end of the form, provided you agree to receiving emails, you will be sent an automated email with a copy of what you have submitted.

Eligibility Requirements

To determine which funding stream you should apply for, the application will first ask whether you are a privately owned or independently managed business—or planning to establish one—that trades from a retail unit in one of the five town centres in Malvern Hills, or whether you are the owner of a vacant or occupied unit within this area.

Before you can continue with the application, you must confirm that your business or organisation, and your proposed project, meet all the eligibility criteria. These confirmation questions will appear at the start of the application form. They are also listed below:

Eligibility Criteria:

  • You are a business, CIC, social enterprise or not-for-profit organisation that:
    • is based in Malvern Hills
    • generates commercial income through the sale of goods or services, and
    • meets the programme’s definition of an SME (Small and Medium Sized Enterprise), including any affiliated businesses or organisations

Definition of an SME for this programme

For this programme, SME includes micro, small and medium‑sized enterprises.

    • Micro: 0–9 employees
    • Small: 10–49 employees
    • Medium: 50–249 employees

A business or organisation qualifies as an SME if:

  • It has fewer than 250 employees, and

It has either:

  • a turnover of £44 million or less, or
  • a balance sheet total of £38 million or less.

Employee and financial figures must include all affiliated businesses or organisations

Explanation of “affiliated businesses or organisations”

Affiliated entities are those connected through ownership, control, or significant shared interest. This includes (but is not limited to):

    • parent companies
    • subsidiaries,
    • sister companies with common ownership
    • entities with shared governance or financial control
  • The purpose of the grant is to support economic growth, and your project can demonstrate a strong, positive impact on the growth of your business or organisation.
  • Your project will be at least 50% match funded.
  • If your application includes building works, you have Contacted Us before submitting the application to discuss any planning considerations, and you have confirmation that you are able to proceed with your application.
  • If you are a start‑up business or organisation— meaning your business or organisation is operated under a new legal entity (for example, a newly registered sole trader, partnership, or limited company) and has not yet started trading or has been trading for less than one year—you must:
    • completed approved business start‑up training(e.g., Worcestershire County Council‑affiliated training) or can demonstrate equivalent knowledge through experience or alternative training, and
    • have a business plan.

For advice or support on preparing a business plan please Contact Us.

Unfortunately, if you are unable to confirm that you meet these eligibility criteria, this means your project does not meet the eligibility requirements for this grant scheme, so you are unable to continue with your application. 

Ineligible Expenditure

After confirming that your business or organisation and proposed project meet all the eligibility criteria, you will be asked whether your project includes any ineligible expenditure listed below:

Ineligible Items:

  • Solar panels and their associated equipment, including batteries and invertors
  • Marketing, promotional and branding activities, including website development, unless undertaken by a start‑up, in which case all of these activities are eligible where they support business growth.
  • Vehicles (e.g., cars, vans, delivery vehicles)
  • Statutory or legal obligations/requirements
  • Insurances
  • Staff costs
  • General operating or running costs, including recurring revenue expenses (e.g., utilities, rent, subscriptions, licences)
  • Mandatory skills training
  • Repaying existing loans or debts
  • Reimbursement of goods/services already purchased prior to the date of an offer letter
  • Projects that enhance the productive capacity of farms or primary agricultural producers, including machinery, equipment, or activities that directly increase on-farm agricultural output. Note: This exclusion applies only to projects undertaken by farms or businesses directly engaged in primary agricultural production and does not apply to businesses that supply goods or services to the agricultural sector, provided those businesses are not themselves carrying out agricultural production.
  • Creation or purchase of short‑stay tourist accommodation units, including (but not limited to) self‑catering accommodation, glamping units, holiday pods, lodges, cabins, shepherd huts, yurts, safari tents, or any other prefabricated or modular visitor‑accommodation structures
  • Items subject to finance, credit facilities, or hire-purchase agreements
  • Activities that may bring Malvern Hills District Council into disrepute

Unfortunately, if you cannot confirm that your project excludes all ineligible items, you are unable to progress your application. If you need further guidance, please Contact Us.

Completing Your Application

Select Your Funding Option

The various levels of grant funding and the associated eligible businesses or organisations are shown in the table below.

Grant Amount

Eligible Organisations

£500 – £2,000

• Start‑up SMEs (businesses, CICs, social enterprises, and not‑for‑profit organisations) that have not yet begun trading or have been trading fewer than 12 months
• Existing SMEs trading 12 months or more

£2,001 – £5,000

• Existing SMEs, including businesses, CICs, social enterprises and commercially active not‑for‑profits, trading 12 months or more

£5,001 – £15,000

• Existing SMEs, including businesses, CICs, social enterprises and commercially active not‑for‑profits, trading 12 months or more

The first question in this section asks you to confirm whether you are a start‑up business or organisation—meaning your business or organisation is operated under a new legal entity and has not yet started trading or has been trading less than one year—or an existing business or organisation, meaning you have been trading for 12 months or more. Once you select the appropriate option, you will be shown the grant funding amounts for which you are eligible.

If you are a start‑up, only the £500–£2,000 funding band is available, so you will automatically move to the next section. If you are an existing business, you will be asked to choose the funding band you wish to apply for. There are three bands, each representing the maximum grant available. Please select the band for the grant amount you are applying for, not the total project cost.

If you choose either the £2,001–£5,000 or £5,001–£15,000 band, you will also be asked whether your project will take place in one the towns within Malvern Hills District (Malvern, including Great Malvern, Malvern Link, Link Top, and Barnards Green; Tenbury Wells; or Upton upon Severn) or in a rural area outside these towns.

Later in the application, you will be asked to confirm the exact grant amount you are requesting. As you must provide at least 50% match funding, your grant request cannot exceed half of your total project costs.

About You

This part of the form allows you to provide basic information that enables us to contact you if we have any questions, or when we are ready to tell you how your application is progressing. If you have used an agent, consultant, or business manager to complete your application, and you want them to act on your behalf, you can provide us with their contact details.

About Your Business or Organisation

  • Business or organisation name and address: Please ensure that you include the full legal name and the address where your business or organisation is registered.
  • Legal status of your business or organisation: Select the legal status that best describes your business or organisation from the list provided. If you select ‘Other’, you will be asked to specify your exact legal status.
  • Links or relationships with an elected member or officer: You must tell us if you have any personal, financial, or organisational links with an elected member or officer of Malvern Hills District Council. This information does not make you ineligible, it simply enables us to manage any conflicts of interest and ensure a fair, unbiased assessment process.
  • The number of Full-Time Equivalent (FTE) staff: For the purposes of this programme, 1 FTE (Full‑Time Equivalent) is defined as 30 hours or more per week. Please include yourself when calculating FTEs. Part‑time staff should be counted on a pro‑rata basis. For example, if one person works 20 hours per week and another works 25 hours, their combined 45 hours equate to 1.5 FTE.
  • Annual Turnover or Income: Please tell us your total turnover or income for the last full financial year. Start‑up businesses or organisations that have not yet begun trading (or have been trading for less than one year) should enter N/A.
  • The sector you operate in: Select the sector that best reflects your business or organisation. If you select ‘Other’, you will be asked to specify.
  • Primary day-to-day activities: Describe the normal, day‑to‑day activities your business or organisation undertakes. This helps us clearly understand what you do and how your project fits with or develops your existing operations. If your project involves expansion or diversification, you can explain this later in the application.
  • Affiliated businesses or organisations: We need to understand whether your business or organisation has any affiliations that may impact on your eligibility for funding. For this programme, we define an affiliated business or organisation as:

An affiliated business or organisation is any entity that is directly or indirectly related to another through ownership, control, or a significant shared interest. This includes, but is not limited to, parent or holding companies, subsidiaries, sister companies under common ownership, and entities with shared governance or financial control.

If your business or organisation has any affiliations with another business or organisation, you will be asked to provide details of that affiliated business or organisation, including the name, the nature of the affiliation, the total number of FTEs, Turnover (£) and Balance Sheet (£). Contact Us if you have any questions about this definition.

  • Public funding in the last three years: Grant funding limits applicants to a maximum of £315,000 public sector funding in a rolling three-year period (this is the Minimum Financial Assistance limit set by the UK Government). This also includes any de minimis grant support you may have received via the European Union. For this reason, we ask you about any public funding you have received in the last three years. You must tell us about any public sector funding received, its purpose, the amount, and when you received it.
  • Identifiers and reference numbers: You will be asked to provide details of the following identifiers and reference numbers.
    • Universal Tax Reference – if you are self employed
    • Companies’ House Certificate of Incorporation Reference Number
    • Registered Charity Number

If an identifier or reference number does not apply to your business or organisation, enter N/A.

  • VAT status: If your business or organisation is VAT registered, you will be asked to provide your VAT number.
  • Start-up businesses or organisations: If you are a start-up business or organisation, which for the purpose of this programme means your business or organisation is operated under a new legal entity and has not yet started trading or has been trading less than one year, give us details of any approved business start-up training that you have received. This will include Worcestershire County Council affiliated training, such as the Enterprising Worcestershire Start-It Business Masterclass. If you have not undertaken approved training, you can tell us about any relevant or alternative training that you have received which will help to demonstrate your readiness to start and manage your business or organisation.

You will also be asked to upload a copy of your business plan. If you need any advice or support on preparing a business plan Contact Us. As part of the assessment of your application, we need to evaluate the strength of your business case and your ability to deliver it. This is so we can be satisfied that any grant you receive will lead to sustainable growth.

  • Existing businesses or organisations: You will be asked to upload a copy of a full set of accounts. These should be your statutory audited/unaudited accounts, or if you are a sole trader, a copy of your most recent HMRC self-assessment return. Please ensure that all pages are included. If these are older than 6 months, you will also be asked to provide your most up-to-date Balance Sheet and Profit & Loss information.

If you are an existing business or organisation and do not have a full set of accounts, you will need to provide an explanation.

There will also be an opportunity to tell us about any unusual changes in your turnover or profit margins, large amounts of cash at the bank, or dividends or directors' remuneration averaging over £150,000 per director/shareholder each financial year over the last 3 years.

As part of the assessment of your application, we need to evaluate the financial stability and health of your business or organisation, so that we can be satisfied that any grant funding we provide, will be managed appropriately.

Businesses and organisations that are in financial difficulty, have ceased trading or have closed without being required to do so as part of Government and local restrictions; are dissolved or about to be dissolved; are insolvent or if insolvency action had been instigated against them (including any petition or where a striking off notice has been made); are dormant, i.e. not trading but not insolvent, are not able to apply under this programme.

About Your Project

  • Project name: Your project name should include the name of your business/organisation, and one or two words to explain your project. E.g. XYZ Business – CNC machine.
  • Project start date: Projects must not begin until they have received funding approval. You should allow at least 4 weeks from submitting your application to receiving a decision.
  • Project end date: Projects are normally expected to be completed by 31st January 2027. If your project is likely to continue beyond this date, you should Contact Us in advance to discuss your project idea and proposed timeline before submitting your application.
  • Where the project will take place: The project must be delivered within the district of Malvern Hills. If your project will take place at an address other than the one you have given us for your business or organisation, we will ask you to let us know where the project will take place, the postcode and relevant Malvern Hills ward.
  • Rented, leased, or tenanted land or premises: If your project will take place on rented, leased, or tenanted land or premises, you must upload a copy of the lease or tenancy agreement. We need to be satisfied that you have legal permission to use the land or premises for the project, as well as checking to ensure that any risks are appropriately managed. For example, a short lease agreement could put a project at risk of not being delivered or result in the benefits being only short-term.
  • Buildings work and change of use of existing buildings: If your project involves either buildings work or the change of use of existing buildings, you will need to tell us if planning consent is required.

If you are unsure whether your project needs planning permission, you can ask the Local Planning Authority to confirm this by applying for a Certificate of Lawfulness of Proposed Use of Development. Please note that there is a fee for this service, and you should allow at least 8 weeks from the date your application is submitted for a decision.

If you have received any professional planning advice, please provide the name and contact details of the person who has given you the advice.

If your project involves buildings work and/or the change of use of existing buildings, you will be asked to select one of three statements that apply to your proposal:

  • It does not amount to development, under section 55 of the Town and Country Planning Act 1990, or the change of use is not a material one (i.e., it is not subject to the requirements of planning control).
  • It is permitted by the Town and Country Planning (General Permitted Development) (England) Order 2015 (as amended), or that the material change of use is permitted by the Town and Country Planning (Use Classes) Order 1987 (as amended).
  • It will be done or carried out in accordance with a planning permission.

Where relevant, you will be asked to provide reference numbers, decision dates, and upload copies of consents.

We cannot accept proposals that require the grant of planning permission, unless this has been agreed with us before completing your application.

  • Permissions or licences: If your project requires permission, including listed building consent, or licences to be delivered, you will be asked to provide details including the type of permission or licence and the date that this was obtained or is expected. We need to be satisfied that your project is compliant and can be delivered within the timescales you have outlined.

We cannot accept proposals that require the grant of listed building consent, unless this has been agreed with us before completing your application.

  • Project costs: You will need to outline for each item or area of work that you propose to have funded, a description, the name of your chosen supplier, and if applicable, the names of suppliers 2 and 3, together with the quoted cost for each net of VAT and including VAT.

You should refer to our recommended procurement process to confirm how many quotes you are expected to obtain. If you have not yet been able to secure the required number of quotes but have at least one, you may still submit your application. However, you must provide the remaining quotes when we request them.

The procurement requirements are:

    • Items worth £0 - £5,000 (plus VAT) – minimum 1 quote is needed
    • Items worth £5,001 - £50,000 (plus VAT) – minimum 3 quotes are needed
    • Items worth £50,001 and above (plus VAT) - tender process

You will need to upload copies of all quotes you have received, making sure that the files you uploaded have a file name that includes the Work/Item number and whether they relate to the chosen supplier, supplier 2, or supplier 3. E.g. Item 1_chosen supplier_[Name].

You must provide at least one quote for each item or work area you are proposing.

  • Procurement process: If the grant amount you are requesting falls within band £5,001–£15,000 you should explain the process you have used to decide upon your chosen supplier. We expect that your procurement process should fall in line with the one we recommend, which is shown above under the paragraph Project costs.

We expect that you will choose the cheapest supplier, however, your procurement process may consider other factors. If you have not chosen the cheapest supplier, you should explain the basis of your choice. If your application is successful and you have not chosen the cheapest supplier, we may decide to fund your project based on the costs provided in the lowest quote(s). This would not preclude you from using your chosen supplier.

  • Match funding and how you propose to fund project costs: If the grant amount you are requesting falls within band £5,001–£15,000 you will be asked to complete a table showing the source of the funding for your project. You should enter the source of the funding, the amount, and the status of the funding. For example, whether you have applied for the funding, or it is approved. The costs will include the amounts that you are requesting as part of your grant application, as well as any match funding. Please ensure that you list the amount of grant funding you are requesting in this table. For match funding, enter the status column of the table, the source of the funds. E.g. ‘own funds’ or other grant schemes, such as those run by the Lottery.

You can apply for funding for up to 50% of the costs. Costs should be net of VAT unless the VAT is recoverable. You should ensure that this figure matches the combined costs of your chosen suppliers.

If the grant amount you are requesting is within band £500-£2,000 or £2,001-£5,000, we will ask for confirmation of the amount of match funding that you will be contributing to the project and its source, as well as the total amount of grant funding that you are requesting. You can apply for up to 50% of the total project costs.

  • VAT costs: If your business or organisation is VAT registered, we expect that you will have excluded VAT when entering the funding costs for your project. If you have not excluded VAT, you should explain the reason for this.
  • Explaining your project: This is your opportunity to describe:
    • What the project involves
    • Activities to be delivered
    • The purpose and need for the project, including supporting market need (If the grant amount you are requesting falls within band £5,001–£15,000, you will be asked a specific question about market need)
    • How the grant will be used
    • How the project will address the problems or opportunities identified

Your answer should be specific, clear, and concise.

You are encouraged to upload photographs, diagrams, or site plans showing existing conditions or proposed layouts.

The following questions only apply if the grant amount you are requesting falls within band £5,001–£15,000.

  • The need and alternative solutions: When developing your project, you will have considered the challenges you face, the need for the project, and the alternative options available to you. Please explain what your business need is, what alternative solutions you explored, and why you believe your proposed project represents the most effective option. This information will help us better understand the rationale for your project and the value it will deliver.
  • Research or evidence that demonstrate market need: The market in which you operate consists of the community members, customers, businesses, or other stakeholders that you aim to reach. Tell us about their needs and how your project will support these. Have you done any research to understand what their needs are and gained feedback on whether they consider the project will be helpful? This may include conversations or consultation with your community members, customers and stakeholders, or research you have done to see what other businesses or organisations are doing to address the issue your project aims to solve.
  • Impact of public funding: This is your opportunity to explain what the impact will be on your project, should you be successful in receiving public funding. We also want to understand what would happen if you were unsuccessful, or the amount you were awarded was less than you requested. Would your project still go ahead? Would you change the project in some way and what would those changes be? How would the impact of your project reduce because of those changes?

Project Delivery

This section only applies if the grant amount you are requesting falls within band £5,001–£15,000.

  • Potential risks: With any project, there are likely to be risks. You have likely already considered those risks and thought of a plan to avoid or minimise them; please use this section to tell us about that process. Some ideas are below:
    • Unexpected expenses can arise, leading to the project exceeding its budget.
    • There can be delays or interruptions to the delivery of the items you are intending to purchase, which could impact on your project timeline and reduce your income.
    • Issues with new suppliers, such as poor quality or failure to meet deadlines, could jeopardise the project.
    • New technologies could become outdated quickly, requiring further investment.
    • Failure to consider all regulatory or compliance issues could prevent the project from becoming operational.
  • Who will be managing the project delivery: Have you designated a specific individual within your business or organisation to oversee the project's delivery? How will this responsibility fit into their regular duties? Given that project management can be demanding, it's important to assess the support and resources they will need to successfully manage the project and ensure timely and effective completion.

Project Impacts and Business Outcomes

  • Project outputs: Select from the list all the outputs you expect your project to deliver. The options are:
    • Job creation – New roles that will be created directly as a result of the project.
    • Increase in turnover – Anticipated growth in your organisation’s revenue.
    • Increase in visitor numbers – Expected rise in the number of visitors or attendees.
  • After selecting your outputs, you will be asked a few additional questions to help us understand your projected outcomes in more detail:
    • Job creation: How many additional full‑time equivalent (FTE) staff do you expect to employ as a direct result of the project?
    • Increase in turnover: What is your expected increase in turnover one year after the project is completed? (Turnover refers to the total income your business or organisation receives.)
    • Increase in visitor numbers: How many visitors do you currently receive, and how many additional visitors do you expect to receive each year, one year after project completion?

If you anticipate any other outputs beyond the three listed above, you will also have the opportunity to provide details.

  • Return on investment: To help us understand the financial benefit of your project, you should consider and calculate the return you are expecting on the total investment proposed by your project. Put in simple terms, what is the financial gain that you are expecting and how have you arrived at this figure.
  • Impact on other businesses and organisations: With any investment, there can be a ‘ripple’ effect, with other businesses and organisations also benefitting. Tell us what these benefits are for your project. Will other local suppliers or service providers find that their revenue increases? E.g., offering improved visitor accommodation could mean attracting more visitors who in turn, will use local shops, attractions and hostelries. Will the improvement in facilities help improve the quality of life of local residents, and what impact will that improvement have?

Declaration

Please ensure that you read all the statements included and that you are authorised to sign the declaration. If you do not understand any of the statements, please Contact Us.

Privacy Policy

Please ensure that you read and understand the statements and Contact Us if you are unclear. You can find our details in the Contact Us section. To receive an automated notification confirming receipt of your submission and providing a copy of your answers, you should ensure that you answer ‘Yes’ to receiving emails. If you prefer not to receive this notification, you should answer ‘No’ to receive emails.

Next Steps

How your application will be assessed

Your application will be assessed through a clear, consistent, and impartial process designed to ensure fairness for all applicants. The assessment process includes the following stages:

  • Initial Review

All applications undergo an initial review by the Economic Development team to confirm that the required information and supporting documents have been provided.

    • You may be contacted at this stage if clarification or additional information is needed.
    • To avoid delays, please ensure your application is complete on submission and respond promptly to any requests for further information.
  • Eligibility and Due‑Diligence Checks

Complete applications proceed to formal eligibility and due‑diligence checks. These checks ensure that:

    • your organisation and project meet the programme’s eligibility criteria,
    • financial and organisational information is accurate and robust, and
    • the proposed project aligns with the aims and requirements of the grant programme.

  • Independent Assessment

Eligible applications are then assessed against a set of clearly defined criteria by experienced officers. For grant requests between £5,001 and £15,000, two independent appraisers will assess the application separately before it is considered by an appraisal panel.

Assessment criteria include (but are not limited to):

    • Demonstrated need for the project and evidence of how it will deliver a strong, positive impact on business or organisational growth.
    • Value for money, including evidence that competitive quotes have been obtained and that proposed costs are reasonable.
    • Need for public funding, including whether the grant requested will deliver a proportionate level of outputs and outcomes, and — for applications between £5,001 and £15,000 — the additional benefits the grant will enable compared to what could be achieved without support.
    • Financial viability, considering the stability of the organisation and the affordability of the project.
    • Return on investment (ROI) and the scale of economic or organisational benefits compared with the cost of the project.
    • Project sustainability and long‑term impact, ensuring the outcomes are meaningful and proportionate to the amount of grant funding requested.
    • Deliverability, assessing whether the project can be successfully delivered on time and within budget.

  • Ensuring Impartiality and Fairness
    To ensure a rigorous and unbiased process: 

All assessments follow a standard scoring framework.

Assessors declare any conflicts of interest; where a conflict exists, a different assessor or panel member is assigned.

Decisions are recorded, and an audit trail is maintained to ensure transparency and consistency.

The Final Decision

Following the assessment process, a formal recommendation will be made based on the outcome of the eligibility checks, due‑diligence review and appraisal.

  • For grant requests between £500–£2,000 recommendations are submitted to the Economic Development Programme Manager and for £2,001–£5,000, recommendations are submitted to the or the Head of Economic Development, who will make the final decision on whether a grant offer can be issued.
  • For grant requests between £5,001–£15,000, recommendations are submitted to the Head of Economic Development and the Portfolio Holder for Economy and Tourism at Malvern Hills District Council. They will jointly determine whether the application is successful and whether a grant offer can be made.

All decisions are made using the same assessment criteria and within a consistent decision‑making framework to ensure fairness, transparency and impartiality. Applicants will be notified of the outcome once the decision has been finalised.

Unsuccessful applicants will receive a letter explaining the reasons why their application was unsuccessful. Applicants can ask for the decision on their application to be reviewed if they think that:

  • the decision was based on an error of fact;
  • the decision was wrong in law; or
  • a procedural error has been made.

What Happens Next

For successful projects, we will assess whether the award of funding constitutes a subsidy. If necessary, we will request a signed letter confirming that the grant award does not exceed the Minimal Financial Assistance (MFA) threshold. Enterprises can receive up to £315,000 of MFA over three financial years.

We will then verify that we have the most up-to-date information before issuing a Grant Funding Agreement (GFA). The GFA must be signed by both parties and forms a legally binding contract, allowing the successful project to commence. While projects may choose to start before the GFA is signed, this is not recommended. Any work undertaken before the GFA is signed is done at the risk of the business or organisation receiving the funding.

Glossary

Affiliated business or organisation: For the purposes of this programme an affiliated business or organisation is any entity that is directly or indirectly related to another through ownership, control, or a significant shared interest. This includes, but is not limited to, parent or holding companies, subsidiaries, sister companies under common ownership, and entities with shared governance or financial control.

Existing business or organisation: A business or organisation that has been trading for 12 months or more.

Full-Time Equivalent (FTE) staff: For the purposes of this programme, 1 FTE (Full‑Time Equivalent) is defined as 30 hours or more per week. Part‑time staff should be counted on a pro‑rata basis.

Match funding: The money that an applicant must contribute alongside a grant. In other words, the grant pays part of the project costs, and the applicant “matches” it with their own contribution.

Permitted development: The types of building work or changes of use that can be carried out without needing to apply for full planning permission. These rights are granted automatically by national legislation (in England, through the General Permitted Development Order).

Planning consent: The formal approval from the local planning authority that allows you to carry out certain types of building work or change how land or buildings are used.

Procurement: The formal process of buying goods, services, or works from an external supplier. It is how a business or organisation purchases things in a fair, transparent, and cost-effective way.

SME: For this programme, SME includes micro, small and medium‑sized enterprises.

  • A micro‑business has 0–9 employees.
  • A small business has 10–49 employees.
  • A medium business has 50–249 employees.

All SMEs must also have either a turnover equal to or less than £44m or a balance sheet total equal to or less than £38m.

Start-up business or organisation: A start‑up business is a business or organisation that:

  • has not yet started trading, or
  • has been trading for less than one year,

and is operated by a new legal entity (for example, a newly registered sole trader, partnership, or limited company).

A business will be treated as an existing business where the application is made by a business that is already trading under the same legal entity, even if the application relates to a new product, service, or change in business activity.

The classification as a start‑up is based on the trading history of the applicant business, not on the previous experience of the owner or business partners.

Contact Us

For further assistance, contact This email address is being protected from spambots. You need JavaScript enabled to view it., or alternatively:

Adrian Rosten-Smart, Economic Development Grants Officer

  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Phone: 01386 565453

Read more …Malvern Hills Growth Fund Application Guidance

Malvern Hills Growth Fund

In this section

Promoting business growth in Malvern Hills in the manufacturing, rural, tourism and hospitality sectors.

For ideas on how the funding could work for your business watch this short film showcasing previously supported projects:

What is the Malvern Hills Growth Fund?

The Malvern Hills Growth Fund is fully funded by Malvern Hills District Council.  It supports a wide range of activities that help businesses grow—whether through investing in new equipment, expanding facilities, creating new jobs, or improving productivity.

The Fund welcomes applications from micro, small and medium sized enterprises, Community Interest Companies, social enterprises, and commercially active not for profit organisations based in Malvern Hills. This includes all sectors from manufacturing, rural enterprises, hospitality, tourism, and the wider business community. Grants range from £500 to £15,000, depending on your project and business type.

This page explains who can apply, what funding is available, and how the application process works.

If you’d like support at any stage, just contact us—we’re here to help

 


  • What Funding Is Available?

    You can apply for one of three grant bands. These differentiate between Small and Medium sized Enterprises (SMEs) and whether they are not yet trading or have been trading for less or more than 12 months.

    Grant Bands

    Grant Amount

    Eligible Organisations

    £500 – £2,000

    • Start‑up SMEs (businesses, CICs, social enterprises and not‑for‑profits) not yet trading or trading fewer than 12 months
    • Existing SMEs trading 12 months or more

    £2,001 – £5,000

    • Existing SMEs (businesses, CICs, social enterprises and commercially active not‑for‑profits) trading 12 months or more

    £5,001 – £15,000

    • Existing SMEs (businesses, CICs, social enterprises and commercially active not‑for‑profits) trading 12 months or more

     

    All grants require at least 50% match funding, meaning your grant request cannot exceed half of your total project cost.

  • What Projects Can the Fund Support?

    The Growth Fund can support projects that strengthen your business and create local economic benefit. Examples include:

    • The purchase of a piece of kit, for example a CNC machine that will allow the business to expand into a new market, thus creating new jobs.
    • The purchase of a machine, for example to enable onsite packaging that will improve the efficiency of the business thus increasing productivity and in turn turnover.
    • The creation or expansion of a workspace to accommodate new activity/employees.  Note that any building work projects must be discussed with the team before an application is submitted.
    • Purchase of equipment; for example, freezers to support a dairy farm diversifying into ice cream production, resulting in increased turnover and job creation. Please note that projects aimed at increasing agricultural output (e.g., boosting raw milk production) are not eligible.
    • The creation of facilities to enable a fishing lake to become a swimming lake. Note that any building work projects must be discussed with the team before an application is submitted.
    • Projects which develop the local experiential tourism/immersive travel offer (focused on showcasing local history, people, culture, food and environment), for example the purchase of new machinery and/or equipment necessary to delivering the experience.
    • Accessibility enhancements to tourist attractions, for example the installation of a Changing Places facility.
    • Adding something new to the tourism business and/or area, for example an outdoor shelter to develop/improve the out of season offer.
    • Enhancement of hospitality businesses, such as restaurants, pubs, cafés and hotels, including investment in specialist equipment or improved facilities that support business expansion, increased capacity, improved customer experience, or the introduction of new food and drink services.

    If you're unsure whether your project meets the criteria, feel free to contact us.

  • Who Can Apply? – Eligibility Criteria

    To apply, your business must:

    • Be an SME based in Malvern Hills. This includes micro, small and medium sized enterprises which have fewer than 250 employees and either a turnover of £44 million or less, or a balance sheet total of £38 million or less.
    • Show that your project supports business growth.
    • Provide 50% or more match funding.
    • Contact us before applying if your project involves building works or planning considerations.

    When assessing whether your business or organisation is an SME, you should consider any affiliated businesses or organisations. These are entities connected through ownership, control, or significant shared interest.

    Start‑ups (operating under a new legal entity and not yet trading or trading less than 12 months) must also:

    • Have completed recognised business start‑up training, or demonstrate equivalent experience
    • Provide a business plan

    If you cannot confirm all eligibility criteria, unfortunately you will not be able to apply.

  • What Cannot Be Funded (Ineligible Costs)

    The Growth Fund cannot support:

    • Solar panels or related equipment
    • Marketing, promotional and branding activities, including website development, unless undertaken by a start‑up, in which case all of these activities are eligible where they support business growth.
    • Vehicles
    • Legal/statutory obligations
    • Insurance
    • Staffing costs
    • Running costs (rent, utilities, subscriptions etc.)
    • Mandatory skills training
    • Debt repayment
    • Items purchased before the grant offer letter
    • Tourist accommodation units (pods, lodges, glamping units)
    • Purchases made using finance or hire purchase
    • Projects that enhance the productive capacity of farms or primary agricultural producers, including machinery, equipment, or activities that directly increase on-farm agricultural output.
    • Activities that may bring the Council into disrepute

    A list of other ineligible costs is included in the application form and guidance.


How to Apply

Applications are now open and submitted through our simple, step‑by‑step digital form:

Submit an application

We strongly recommend reading the Malvern Hills Growth Fund Application Guidance first - it explains the criteria, process, and what information you need to provide.

APPLICATION GUIDANCE


  • Overview of the Application Process

    • Applications are completed online.
    • You’ll confirm eligibility, then provide details about your business, finances, project and match funding.
    • You will need 1–3 quotes depending on the value of each costed item.
    • Existing businesses upload accounts; start‑ups upload a business plan.
    • Projects must not begin until funding has been approved.
  • Documents You Will Need to Provide

    When completing your application, you will need to upload several supporting documents. These will vary depending on your business status and the amount of funding you are requesting. The list below gives an indication of what may be required, but please refer to the Application Guidance for full details.

    • Full set of accounts or a business plan
    • Lease or tenancy agreement (if applicable)
    • Planning permission or other required consents (if applicable)
    • Quotations for all costed items
    • Photographs, diagrams or site plans (optional but encouraged)
  • How Your Application Will Be Assessed

    Your application will undergo a three stage assessment process.

    • Stage 1: Initial review to check all required information and documents are provided. Applicants may be contacted for more details.
    • Stage 2: Eligibility and due‑diligence checks covering financial health, compliance, and alignment with programme aims.
    • Stage 3: Independent scoring by experienced officers against key criteria, including:
      • Need for the project
      • Value for money and procurement
      • Market need
      • Financial viability
      • Return on investment
      • Project deliverability and sustainability
    • For grants £5,001–£15,000: Two independent appraisers and a senior‑level appraisal panel review the application.
    • Conflicts of interest are declared, and an audit trail ensures fairness and transparency.

    Unsuccessful applicants will receive feedback and can request a review in specific circumstances.

  • The Final Decision

    • Decisions for grants up to £5,000 are made by the Economic Development Programme Manager or Head of Economic Development.
    • Larger grants (£5,001–£15,000) are decided by the Director of Economy & Environment and the Portfolio Holder for Economy and Tourism.
    • All applicants are notified of the outcome.
    • Unsuccessful applicants can request a review under specific circumstances:
      • the decision was based on an error of fact;
      • the decision was wrong in law; or
      • a procedural error has been made.
  • If Your Application Is Successful

    If approved:

    • We will confirm whether the award counts as a subsidy under MFA rules
    • You may need to sign an MFA declaration
    • A Grant Funding Agreement (GFA) will be issued
    • You must not start the project until the GFA is signed
    • Claims are paid in arrears once invoices and proof of payment are submitted

    Please note: Work completed before the GFA is signed may not be eligible for funding.


Contact

If you’d like to discuss your project email: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Adrian Rosten‑Smart

Economic Development Grants Officer

  • This email address is being protected from spambots. You need JavaScript enabled to view it.
  • 01386 565453

Case Studies

Here are stories showing how previous funding has helped local businesses and organisations grow. These stories include those from the former Malvern Hills Rural Fund and demonstrate the real impact that partnership working and targeted investment can have—from supporting expansion to unlocking new opportunities and strengthening the local economy.

Although the Growth Fund is new, these case studies highlight the kinds of positive outcomes we aim to continue delivering across Malvern Hills.

  • Utilising the power of nature in workspace design

    Based in Hanley Swan, Sitemark is known for its consultancy in cleaning, security, and maintenance, has been helping businesses nationwide. 

    As part of the Malvern Hills Rural Fund, the business received £7,510 to transform their office space to include the development of a biophilic environment. This means combining a space with nature by using living plants, natural materials, and different textures. 

    The aim is to create a calming workspace to create a sense of tranquillity and improve wellbeing. 

    Working with local suppliers, Sitemark successfully created a space that, according to Managing Director, Mike Boxall, has “opened up the possibilities of creative and collaborative working.”  

    Team members echoed this sentiment, noting that the project brought everyone together.  

    Research into biophilic design has shown that it improves cognitive performance and reduces stress. 

    Visit the Sitemark website

  • Cheers to J Maverick and Co

    J Maverick & Co Craft Ales and Ciders started trading in July 2024, just before the return of the popular Upton Blues Festival.  

    Owned by a husband-and-wife duo, Hazel and Andrew Smith, the couple transformed the front room of their 18th century house into what is now known as the ‘smallest bar in Worcestershire’.  

    They offer a wide range of craft ales and ciders on keg cask and in cans to take away. They are also a leading supplier of low and no alcohol, vegan and gluten-free ales, ciders and lagers.  

    J Maverick & Co received a grant of £12k which went towards the shop fitting and other items including the fridge, radiator and the unique library ladder. 

    Co-Owner, Hazel Smith, praised the Malvern Hills Rural Fund, saying it helped them as a small business start-up. She said: “Converting an 18th century property, the Rural Grant allowed us to raise the specification of our project and be more confident in what we could achieve with this beautiful building”. 

    Visit the J Maverick & Co website

Read more …Malvern Hills Growth Fund

Malvern Hills Economic Vision

On the 19th September 2023 the Executive Committee approved a new Economic Vision for Malvern Hills District

It is more important than ever to be clear about the economic ambitions we have for Malvern Hills. We are not so naïve as to believe that a relatively small District Council can deliver this Vision on our own. However, by leading by example, we anticipate our public, private and third sector partners locally, regionally, nationally and internationally to step up to the plate and work alongside us to deliver the change required.

We will work more closely than ever with all those who have a direct impact on the success of our economy including schools, colleges, universities, entrepreneurs, business support organisations, Government and of course, our existing businesses whose continued growth will be key to the success, or otherwise, of our economy.

Our Economic Vision is not intended to be a detailed plan of all the activity we intend delivering over the next 10 – 15 years. The constantly evolving macro-economic conditions and national policy responses make this impractical. 

It is, however, a strong statement of intent. A statement that will shape how we apply our own resources, and influence others to do the same, to achieve the sustainable growth of our economy

Our Vision for the economy is

Malvern Hills is recognised as a leading location for highly productive high growth businesses, our digital sector, clean and advanced technologies, our vibrant centres and green tourism, with our primary focus on providing quality jobs to attract and retain talent at all levels.

Our approach to achieving this Vision will be based on creating the conditions for growth focussing on six related ambitions, each of which contributes to strengthening our economic resilience. These are:

  1. Increasing Pay and Productivity by helping existing and new businesses find the skills and property they need to thrive
  2. Building on the strength of our existing Vibrant Towns, we will seek to provide more opportunities for more people to spend more time in each more often
  3. Raising awareness of and expanding our already excellent visitor economy offer to create a Centre for Green Tourism with a focus on sustainability
  4. Supporting the delivery of Destination Zero by Encouraging Clean Growth Across All Sectors
  5. Building on the strength of Existing Clusters of High Growth and Innovative Businesses
  6. Seeking to deal with existing and future labour shortages by Addressing Barriers to Work and Training

All of this will be underpinned by a continuous programme of engagement with our businesses via one to one contact with our Officers and the Worcestershire Growth Hub as well as representative bodies including the Herefordshire and Worcestershire Chamber of Commerce, Federation of Small Businesses and the National Farmers Union.

Each ambition is outlined in more detail as follows -

Ambition 1 - Increasing Pay and Productivity

Despite the district’s relatively high skilled population and strengths in higher productivity sectors, including cybersecurity, information communications technologies, advanced manufacturing, hospitality and visitor economy activities, its economic growth and productivity performance does not reflect this potential and has fallen behind the regional and national averages.  It is also recognised that we have significant land-based and rural enterprises that can contribute to improved productivity and pay levels across the district

Our ability to turn this position around relies heavily on our vigilance in creating and supporting the conditions for growth to ensure labour and skills supply and the supply of suitable land and premises

Creating new, higher-quality jobs is reliant on attracting and retaining people with higher level qualifications, linking our schools to our employers especially those in high growth sectors and companies to support our efforts to upskill those who lack the skills required in a more knowledge-based economy. However, the absence of nearby Higher and Further Education provision results in significant logistics challenges.

From a property point of view, a greater supply of high quality and suitably sized commercial floorspace is required for both organic growth of our existing businesses as well as attracting inward investment from outside the district.

Our Commitment:

We will work with landowners and developers to ensure that the needs of growing and new businesses are met in the provision of suitably sized and located office and industrial accommodation with farm diversification also accommodated as appropriate.

We will lead by example in the commercial development of land owned by the District Council including Blackmore Park and MHSP.

We will invest the resources available to us in the reskilling of employees to meet the requirements of a more knowledge led and low carbon economy.

We will support linking our schools into our employers to develop greater intern and apprenticeship opportunities for young people locally with a focus on opening up opportunity for young people from deprived areas.

Deepen links to Higher and Further education providers and to local employers to foster more graduate apprenticeships and in-work learning.

We will reinforce the strength of the nationally significant cluster of business activities relating to cybersecurity, ICT, defence and advanced manufacturing including harnessing digitalisation, AI, robotics and machine learning.

Our Target:

  • Workplace pay at or above Worcestershire average by 2030
  • 65% of workforce in higher skills employment (SOC 1 – 3) by 2030
  • Productivity (GVA per hour worked) to continue to grow year on year

Ambition 2 - Vibrant Towns

The vitality and viability of the district’s main centres is threatened by the on-going structural transition of traditional retail to online, and the relative underperformance of the visitor economy compared with pre-2020 levels.

The dispersed, semi-rural character of the district means that the population relies on the five centres for their social and economic needs, in terms of retail, leisure, culture and employment. Footfall has yet to recover to 2019 levels

There is a need to improve the quality of existing town centres by creating and promoting a more diversified offer and providing a central place where people come together without the over reliance on traditional retail. Providing more interest for more people for more of the time i.e., cultural, leisure and night-time offer.

We will build on our Town Centre Plans to establish tangible development proposals alongside a suite of business support and promotional activities.

Our Commitment:

We commit to work with local businesses and other stakeholders to incentivise residents and visitors to firstly use the town centres, and secondly to extend their dwell time and maximise their spend in accordance with our adopted Town Plans.

We will continue to invest in town centre businesses and public realm using the resources available to us and will encourage others to do the same.

Our Target:

  • Footfall in our town centres to at least reach pre-covid levels by 2026 and grow by a further 10% by 2030
  • Vacancies in our town centres to match pre-covid levels by 2026 and reduce to no more than 3% by 2030

Ambition 3 - A Centre for Green Tourism

Our visitor economy has been remarkably resilient through the pandemic.

In 2019, the visitor economy was worth £145 m and provided jobs for 2,900 people. In 2020, these numbers fell dramatically as would be expected with the annual value of the economy being just over £72m with 2200 employed in the sector. By the end of 2021, the economy had recovered to a value of £156m with over 3500 employed within the sector. 

The district’s Visitor Economy Action Plan (‘VEAP’) seeks to support local business adaptation, particularly to enhance sustainability or accessibility, and tapping into an underexploited market for experiential activities relating to food and beverage, independent retail and leisure, cultural events and festivals, alongside the established strength of the existing tourist offer of accessible attractions

Given the variety of the district’s tourist destinations, including the towns of Malvern, Tenbury Wells and Upton-upon-Severn, the VEAP identifies the opportunity to proactively market the district as a coherent offer with a focus on increasing overnight stays. The district’s strong association with arts and culture, including the Elgar Festival, Malvern Theatres and variety of Festivals, as well as rural tourism activities and local produce, offers a strong basis for expanding the visitor audience.

Our Commitment:

We commit to work with and promote all businesses contributing to the visitor economy of Malvern Hills to support their sustainable growth and accessibility.

We commit to promote Malvern Hills as a centre for Green Tourism and a recognised UK destination for health and well-being.

We will continue to invest in tourism businesses using the resources available to us and will encourage others to do the same.

Our Target:

  • A visitor economy worth over £200m per year by 2030
  • Over 4000 people employed in the sector by 2030

Ambition 4 - Encouraging Clean Growth Across All Sectors

MHDC declared a climate emergency in June 2019 and adopted its Destination Zero strategy as a vision to guide policy and economic development in the District in accordance with the UK’s Net Zero Strategy.

There is a significant opportunity to support the delivery of Destination Zero by supporting start-up and growing businesses involved in a number of related sectors including:

  • Installation of energy efficiency measures in homes and businesses, such as insulation and small-scale renewable technologies
  • Delivery of larger-scale low carbon energy generation including biomass, biomethane, hydrogen and solar;
  • Delivery of electric vehicle infrastructure and servicing of electric vehicles
  • Consultancy and manufacturing to support the above

The Malvern Hills district has a superb environment and businesses from all sectors are looking to save energy, lower their carbon footprint and seize market opportunities to produce or deliver services more sustainably.

Our Commitment:

We will help businesses save energy, reduce greenhouse gas emissions, and develop low carbon technologies

Provide targeted business support to low carbon businesses

Our Target:

  • £3,000,000 private sector investment secured in low carbon technology across the District by 2030
  • In line with WLEP target increase renewable electricity generation from 5% of local demand to 15% by 2030

Ambition 5 – Build on the strength of existing clusters of high growth and innovative businesses

The District benefits from a significant cluster of high growth and innovative businesses in high value sectors with many centred on Malvern Hills Science Park (MHSP) and QinetiQ but with a wide range across our district.

 

Our high growth firms across the district are delivering high growth levels and well paid employment with opportunities to retain our graduate talent and local 18-24 year olds.

The Worcestershire Strategic Economic Plan and Local Industrial Strategy identifies significant potential for growth, through building on these assets and working collaboratively with others. The UK Cyber Security Sectoral Analysis (2021) produced by Ipsos Mori and Perspective Economics identifies Malvern as part of a sub-regional ecosystem of cyber security companies and employees, including CyNam (Cheltenham and Gloucestershire).

The innovative potential of the District’s economic base provides a key opportunity for the levelling up of Worcestershire’s productivity and driving greater R&D intensity. Malvern Hills based businesses have received in excess 50% of Innovate UK UKRI Funding in Worcestershire, some £9.8m, which reflects this strength.

Focussing on this existing cluster of private sector activity, comprising over 1000 jobs at MHSP and QinetiQ alone, provides a significant opportunity for supporting high-quality job creation through supply-side intervention in technical/entrepreneurial skills and growing the sectoral support ecosystem, through schemes like BetaDen, to unlock the latent potential of this key growth sector.

Our Commitment:

We will commit to the continued expansion of the Malvern Hills Science and Technology Park.

Identifying high growth businesses and ensuring that expert advice and support is available to them alongside technology start ups and for innovative products and services.

Our Target:

  • Provide a 20% increase in workspace available for high value added sector on the Malvern Hills Science Park by 2030
  • Provide targeted business support for new and existing innovative, technology based and high growth businesses

Ambition 6 – Addressing Barriers to Work and Training

Labour shortages are a significant barrier to achieving sustainable economic growth and is frequently cited as a significant issue limiting growth by existing businesses.

As of July 2023, MHDC youth unemployment for 18-24 year olds was 3.8%, lower than the national average of 4.9%. Whilst encouraging, interventions are required to bring economically inactive young people into the workplace, particularly those furthest from the labour market, significant barriers to employment exist in Malvern Hills. These include:

  • Access to appropriate Further and Higher Education facilities resulting in significant logistics problems.
  • Low take up of Apprenticeships despite many opportunities being available
  • Access to employment opportunities per se given the dispersed nature of Malvern Hills’ employers.

Our Commitment:

We will commit to provide support for apprenticeships and training, particularly encouraging apprenticeships in our high growth and key sectors.

Promote vocational training and apprenticeships to our local school children.

Our Target:

  • Reduce the percentage of 18-24 year olds unemployed and keep at least 1% below national average by 2026
  • Support businesses to create 100 new Apprenticeships by 2026