If you cannot find the information you are looking for or need urgent assistance, then please contact the housing team for support.

Useful contacts

In addition to the Contact Centres and Housing Associations, you may also be able to receive help from any of the organisations below when joining and taking part in this scheme.

Citizens Advice South Worcestershire
Telephone: 08082787891
Website: Visit Citizens Advice South Worcestershire

Money Advice Service
Telephone: 0800 138 7777
Website: Visit Money Advice Service

Streetlink
Telephone: 0300 500 0914
Website: Visit Streetlink

Millbrook Healthcare
Telephone: 0330 124 8205
Website: Visit Millbrook Healthcare website

Worcestershire Housing & Benefits Advice Centre
Telephone: 01905 612774 or 0844 4111 303
Website: Visit Worcestershire Housing & Benefits Advice Centre

You can claim Housing Benefit to get help with the cost of rent, if the below apply to you:

• You are single and have reached State Pension Age.
• You are in a relationship and you have both reached State Pension Age.
• You are in Council placed emergency housing or exempt housing.

If you fall into the categories listed above you can apply to us to start your new claim for Housing Benefit, by using the link below.

START A NEW HOUSING BENEFIT CLAIM

If this list does not apply to you then you will need to make a claim for your housing costs through Universal Credit. Please follow the link below to make a new claim online.

Apply for Universal Credits on GOV.UK

If you are not yet homeless but will be within the next 56 days then you can use our online self-referral form to make a homelessness application. Otherwise please contact the housing options team.

VIEW ONLINE SELF-REFERRAL FORM

Read our Domestic abuse support page for advice, if you are suffering domestic abuse or have suffered domestic abuse in the past.