Contacting us during the coronavirus outbreak
Our priority during the Covid-19 outbreak is to help those who are in emergency need and at risk of homelessness. To help us do this we have suspended all non-emergency communication regarding Home Choice Plus and allocation of social housing.
Until further notice we will not be dealing with the following queries:
- Banding reviews
- Assessing medical evidence to support applications
- General phone queries relating to Home Choice Plus.
Home Choice Plus is still available online and you can still place bids on properties you are eligible for. Thank you for your understanding during this challenging time.
In this section you will find the following information:
Our housing team are responsible for ensuring that we meet our goals in developing new affordable homes across the district. This is achieved by providing guidance on housing options, such as social lettings, housing association allocation and advice to anyone who needs it, in order to combat homelessness.
As part of pdf our housing strategy (6.03 MB) , we aim to tackle disrepair, provide licenses for houses in multiple occupancies and facilitate in grant applications to enable people to remain in their homes through repair, improvement and adaption of their homes.
If you have any questions about our housing services, please get in touch.
The Housing and Customer Services team are available Monday - Friday, between the hours of 9am and 5pm.
General housing needs enquiries
For general housing queries
Private sector housing
For enquiries such as property in disrepair, Caravan licensing, HMO licensing, reporting empty homes
For enquiries such as housing needs surveyor fixed equity/ discount market sales applications
If you have nowhere to stay tonight or if you know someone that is rough sleeping, please speak to us on 01386 565020 or report it to Streetlink.
In addition to the Contact Centres and Housing Associations, you may also be able to receive help from any of the organisations below when joining and taking part in this scheme.
Droitwich - 01905 772126
Worcester - 01905 720300
Citizens Advice South Worcestershire
03444 111 303
Evesham - Mon & Fri 01905 728516
Evesham - Tue & Wed 01386 424171
Droitwich - 01905 796700
Worcester - 01905 738900
0330 123 0700
Worcester - 01905 29377
Droitwich - 01905 827108
Evesham and Pershore - 01905 29377
Job Centre Plus
Evesham - 01386 504200
Maggs Day Centre
Worcester - 01905 25027
Money Advice Service
0800 138 7777
Shine Floating Support
Evesham - 01386 420800
0300 500 0914
Worcester - 01905 756277
Soldiers, Sailors, Airmen and Families Association
Droitwich - 01905 21728
Worcestershire Homeless Intervention Team
Worcester - 01905 723732
0330 124 8205
Worcestershire Housing & Benefits Advice Centre
Worcester - 01905 612774
0844 4111 303
Some other voluntary organisations who may be able to help applicants are:
- Social Services
- Floating Support Agencies
- Outreach Workers
- Refuge Staff