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Current Service Updates

Friday 13th June

We have been unable to make collections from some properties in Crescent Place, Tenbury Wells, WR15 8DF due to vehicles blocking access for the freighter. We will return on Tuesday 17th June to make these collections. Please present your recycling for the crew to access at your usual collection point from 7am.

We have been unable to make collections from some properties in  the Bockleton area WR15 8PT due to vehicles blocking access for the freighter. We will return on Tuesday 17th June to make these collections. Please present your recycling for the crew to access at your usual collection point from 7am.

Monday 16th and Tuesday 17th June

Please note our phone lines will be closing at 2pm on these days due to operational issues. You can report most issues via the MHDC website or alternatively you can email to This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Waste and Recycling services

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Frequently Asked Questions

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  • I have been told that my bin is contaminated. What can I do now?

    Remove the contamination from your bin and present it for collection on your next collection day. You can take any additional waste to your local Household Recycling Centre - Household Recycling Centres | Worcestershire County Council.

  • What if my bin is lost damaged or stolen?

    You can report that your bin is damaged or lost (and anything else waste and recycling related) online using our Waste and Recycling Services page.

  • What can I put in my black and green bins?

    Plastic bottles and packaging (except black plastic), cans, tins, paper, card, glass bottles and jars can go in your green bin. Nappies do NOT go in your green bin.

  • Can I have another black bin?

    No. Each household is entitled to one black waste bin. Some households have managed to gain a second bin over the years and we are currently undertaking a project to remove these bins. If you meet a certain criteria, you may be entitled to a larger 240 litre bin but most households are entitled to a 180 litre black waste bin. If you believe you meet the criteria, you can request a larger bin using our Waste and Recycling Services page.

  • Can I have another green bin?

    We do allow residents to have an additional green recycling bin and this can be requested using our Waste and Recycling Services page.

  • Can I leave black sacks at the side of my bin for collection?

    No. Excess waste must be disposed of at one of the Household Waste and Recycling Centres. We do allow additional bags to be collected over the Christmas period.

  • What can I do to prevent maggots in my bin?

    Keeping your bin clean with the lid closed should prevent maggots. Food waste should be wrapped prior to disposal.

  • I have trouble moving my wheelie bins, can I get help?

    You can request an assisted collection, if you are unable to move your wheelie bins yourself. This can be done using our Assisted Collection Service page.

  • Will the Council clean my bin?

    It is your responsibility to clean your bin. We do not offer a cleaning service or recommend any companies that carry out a service like this.



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