News item published on 22 November 2023
Residents are being urged to look out for text messages or email alerts inviting them to switch to a paperless Council Tax bill.
More than 9,000 households in the Malvern Hills District already receive their annual Council Tax demand by email but tens of thousands of people are still receiving paper copies, even though going digital is a faster and more convenient option.
Those who switch to e-billing will get their bill, and any other related communication, faster and will also be helping the environment by reducing their carbon footprint.
Residents who have opted to be contacted by text or email will receive messages asking them to make the switch. The message will come from Malvern Hills District Council and contain a link people will be asked to click.
Once clicked, they will be taken to a page which asks people to confirm they want to sign up for e-billing, asks them for their email address and their Council Tax number, which will be on top of the email or text message.
Cllr John Gallagher, Portfolio Holder for Resources at Malvern Hills District Council, said: “It is quick and easy to go paperless and we encourage all residents to join the 9,000 households already signed up. There are many benefits to signing up for e-billing. Not only will you receive your bill faster, but it will put an end to hunting around for the paper copy when you next need to refer to it or produce it for any reason. I urge our residents to look out for the text and email messages from us which will start to go out this week and make the switch if they are able to.”
Anyone who has not previously provided the council with their email or phone number, can still sign up for e-billing by visiting www.malvernhills.gov.uk/council-tax-and-benefits.
