Legal duty to dispose of business waste correctly 

If you run a business, no matter what the size, then you are legally responsible for the waste you produce. You must make sure you do the following:

  • Keep your waste to a minimum by doing everything you can to prevent, reuse, recycle or recover waste
  • Store your waste safely and securely
  • Arrange to have your waste taken away by us or another registered waste carrier

If you run a business from home you must have a separate waste collection, you cannot put business waste in your household bin.

You must pay for your business waste collection separately. It is not included as part of Business Rates.

If you do not dispose of your waste properly you could be prosecuted under the Control of Pollution Act 1974 and the Environmental Protection Act 1990.

Commercial Waste: Duty of Care Transfer Notice

Our Commercial Waste and Recycling Collection Services

We have dedicated Commercial Waste and Commercial Recycling services.

Our service will also help improve your company's environmental credentials as waste we collect from you is burnt to generate electricity at an Energy from Waste Plant and recycling is sent for reprocessing, with the majority staying in the UK. 

The benefits of using our service include:

  • A range of bin sizes and sacks to choose from
  • Flexible collections
  • Easy payment by direct debit each quarter
  • No hidden charges – the price we quote is the price you pay
  • Legal and safe disposal offering peace of mind
  • Reliable and friendly service
  • No VAT
  • The option for one-off extra collections if needed for an additional cost

We offer the option to have a separate recycling bin to help manage your waste more effectively.

You can recycle everything in a business waste bin that you can in your household bin including plastic bottles, tubs, pots, trays, food and drink cans, cardboard, glass bottles and jars and paper.

What can be recycled in your business waste bin.

What we collect as business waste.

Costs

Commercial Waste (general waste)

Prices from 1 April 2020 (All wheeled bin prices are exempt from VAT).

£17.37 for a 1100 litre bin, per lift.

£14.05 for a 660 litre bin, per lift.

£11.80 for a 360 litre bin, per lift.

£10.88 for 240 litre bin, per lift.

£128.75 per 50 sacks - Fortnightly Collection

Commercial Recycling

£13.15 for a 1100 litre bin, per lift.

£11.70 for a 660 litre bin, per lift.

£10.73 for a 360 litre bin, per lift.

£10.33 for 240 litre bin, per lift.

£120.56 per 50 sacks - Fortnightly Collection

Collection Frequency

You can choose weekly, fortnightly or seasonal collections for your Commercial Waste or fortnightly for your Commercial Recycling. The number of times your bin is collected will be agreed when bins are hired from us.

Extra collections can be arranged for an extra cost.

Request a quote for our service

If you would like a quote or to discuss bin sizes and collection arrangements with us before signing up for our Commercial Waste collection service, then please email us at This email address is being protected from spambots. You need JavaScript enabled to view it. with your requirements or give us a call on 01684 862490

You are responsible for the secure storage of waste bins.

Collections are not affected by Bank Holidays (except Christmas and New Year when we will tell you about any changes to collection dates).

Your bins/sacks should be out by 6am on the day of your collection and be collected anytime up to 6pm.

School and charity collections

Schools and charities are not charged for disposing of their waste, only for the hire of bins and the collection of waste.

We offer a reduced-price collection service for schools and charities. You can choose to have more than one bin, the number of collections and the service can be limited to just term-time if needed.

Please make sure you tell us about your charity status when applying for our business waste collection service.

Information for current business waste collection customers

If you are one of our existing customers and would like to talk to us about your service or make changes to your collection then call us on 01684 862490 or email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

You can also use one of our online services.

Report a missed trade bin collection

Report a damaged Commercial Waste bin

If the bin has been damaged please call 01684 862490. If the bin is damaged during the collection service, it will be repaired or replaced. If the bin is otherwise damaged or stolen, you will be recharged for the repair or replacement.

Extra Collections

If you would like to book a one-off extra collection for an additional cost then please call 01684 862490 or email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Using another waste carrier to collect your waste

You do not have to use our Commercial Waste collection service. You can use another company as long as they are a registered waste carrier. Make sure you use a reputable company and keep invoices and Waste Transfer Notes as proof you did everything you could to dispose of your waste properly.

If you don’t, and waste from your business is illegally dumped, you could be prosecuted even if it wasn’t you who did it.

Check if a business is a registered waste carrier on the Environment Agency website.