Bins and Collections
Current Service Updates
Thursday 29th January 2026
We have been unable to make collections from Frenchlands Lane, Lower Broadheath due to road works in the area. We have been in contact with Severn Trent and will return to make these collections on Tuesday 3rd February 2026. Please present your sacks for collection from 7am for the crew/contractor to access. Your collections will then revert to the usual day of Thursday for your collection for the duration on the works.
Friday 30th January 2026
We have been unable to make sack collections from the following areas due to a crew shortage in the wider operation.
Lower Howsell Road, Malvern; Leigh Sinton; Smith End Green; Storridge; Old Storridge; Alfrick Pound; Alfrick; Suckley Green; Suckley Knowl; Suckley; Longley Green; Brockamin; Powick; Colletts Green; and some properties on Worcester Road, Malvern.
We will be returning on Tuesday 3rd February 2026 to make these collections. Please present your sacks at the usual collection point from 7am for the crew to access.
We have been unable to make collections from Elmley Close, Malvern, WR14 2QT due to vehicles preventing access for the freighter. We will return to make these collections on Tuesday 3rd February 2026. Please present your sacks at the usual collection point from 7am for the crew to access.
We have been unable to make collections from Prospect Close, Malvern, WR14 2FD due to vehicles preventing access for the freighter. We will return to make these collections on Tuesday 3rd February 2026. Please present your sacks at the usual collection point from 7am for the crew to access.
Use these links to find the information you need:
- pdf Bin Collection Calendar 2026 (321 KB)
- How your waste and recycling collection works
- Tell us your bin hasn't been collected
- Find your bin collection date
- I need an extra or bigger bin
- Sack collections
- I need help putting my bin out
- Bank holiday collection dates
- Items we don't accept
- Bin weight limits
- Contact us
How your waste and recycling collection works
In Malvern Hills we use black bins for general rubbish and food waste and green bins for recycling.
One week we collect your black bin and one week we collect your green bin. You can check your bin collection day to find out what bin to put out and when.
To help our bin collection crews please make sure:
- Your bin is at the boundary of your home nearest the public highway (road or path).
- You put your bin out by 7am on the day of your collection.
- The lid is closed. We may not collect your bin if the lid isn’t fully closed.
- All waste is in the bin. We do not collect waste left at the side of bins. If you have too much recycling you can put it in a clear sack or recyclable container next to the bin or you can ask for an extra green recycling bin. Just select add/remove/replace bin or sack.
We will only empty bins we have provided and have our name and logo on them.
Find out what happens to your waste
My bin hasn’t been collected
If you have put your bin out correctly and it still hasn’t been emptied then please tell us by using our missed bin online reporting form.
If bin collections are not taking place as normal, because of roadworks, snow, ice, flooding or for other reasons, we will put information on this page. You can also sign up to our waste and recycling e-newsletter (opens in new window) to get information sent directly to your inbox as well as advice on waste reduction and recycling.
Find your bin collection date
If you have forgotten what bin to put out when or would like to know when your usual collection day is, then use our online calendar. You can also download a waste and recycling collection calendar for the whole year.
Use the bin collection day finder
Ask for an extra or bigger bin
Our standard black wheeled bin size is 180 litres, which will hold about three to four black sacks of waste.
We do have a larger 240 litre black bin available but these will only be given out to homes with six or more people living in them, or those that have children in nappies, or produce a lot of non-hazardous medical waste.
Our standard green recycling bins can take up to 240 litres of recyclable items. If you create a lot of recycling then you can ask for a larger or extra green bin.
Use our online form to ask for extra or larger bins and select add/remove/replace bin or sack.
Communal bins
If you require communal bins, please contact us at
We only accept requests for rolls of black sacks from residents living in exempt properties. We will not accept bulk requests from housing associations/building developers or contractors.
Sack collections
Unfortunately, some homes cannot have wheeled bins because of access issues.
Instead of bins, these homes will be given cherry coloured sacks for recycling and black sacks for general rubbish and food waste.
These are delivered in the summer months each year and each household is given one roll of black general waste sacks and one roll of cherry coloured recycling sacks.
Sacks are collected on an alternate weekly basis; cherry recycling sacks one week and black sacks the next. You can put out a maximum of 4 black sacks per fortnightly collection. We will only issue one roll of black sacks per year. If you require more, these will need to be purchased by yourself.
On the week of your recycling collection you can put out as many cherry sacks as you like. You can get extra recycling sacks by requesting them from our website.
Sacks must be put out by the boundary of your home by 7am on the day of your collection.
You can dispose of broken glass in your black sack providing it is securely wrapped. You cannot put glass into your cherry sacks all glass bottles and jars should be taken to Household Recycling Centres (HRCs) or please use your local recycling banks.
Request Cherry Recycling Sacks
Help putting your bin or sacks out
We recognise that not all our residents are physically able to place their bins at the edge of their property on their own. If you are unable to place your bins out, you can request an assisted collection from your property.
Once you have requested the service, your assisted collection will start on your next collection day. If there are any issues, we will contact you.
Request assisted bin collections(opens in a new window)
Bank Holiday and Christmas collection dates
We collect bins as normal on bank holidays, apart from Christmas Day, Boxing Day and New Years Day when there may be changes to the usual collection schedule. We will put information about Christmas collection dates on this page and in the local press or sign up for our e-newsletter and we will send them straight to your inbox.
There are some items you cannot put in your household black bin. Please see below what we do not accept.
- Cooking oil or fat (even if solidified)
- Builder's rubble
- Floor and Quarry Tiles
- Fluorescent tubes
- Paint
- Resins
- Adhesives
- Asbestos
- Plasterboard
- Waste electrical and electronic equipment
- Batteries
- Liquid waste
- End of life vehicles or parts thereof
- Tyres (whole or shredded)
- Animal parts including offal, bones, skin etc.
- Clinical waste – in particular sharps
Glass in sacks
If you need to put broken glass in to your bin, please ensure it is safely wrapped in newspaper or any other protective item to ensure you and our operatives are not at risk of being cut by shards of glass.
Hazardous waste
We cannot collect poisonous, hazardous, clinical waste or builders rubble.
From 1 April 2009 it became illegal to mix gypsum and other high sulphate wastes with biodegradable waste in landfill in England and Wales. The mix produces toxic hydrogen sulphide gas. The most common gypsum based products are plaster and plasterboard. These will not be accepted.
Please contact The Environment Agency(opens in a new window) who will provide advice on disposal.
Bin weight limits
The weight limits for the domestic bins are as below
180 litre - 72kg
240 litre - 110kg
360 litre - 160kg
Contact us
If you need help or information with your waste and recycling collections that you cannot find on our website then please call us on 01684 862490 between 8am to 4pm Monday to Friday or email