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All under one roof! We have provided a number of things that can be reported online from the comfort of your own home whether it be fly-tipping or abandoned vehicles to compliments and complaints.

• Benefits

  Update us on your change of circumstances, if you are already receiving Housing Benefit or Council Tax Support.

  Report a change

   

• Council Tax

  Let us know if you are moving in or out of a property in Malvern:

  Moving house page

• Homelessness

  If you are not yet homeless but will be within the next 56 days then you can use our online self-referral form to make a homelessness application. Otherwise please contact the housing options team.

  Report someone sleeping rough via the StreetLink website:

  StreetLink website

• Housing

  There is a legitimate public interest in ensuring empty homes do not have an undue impact on the local community. Please inform us if you are aware of an empty property, in order for us to work with the homeowner.

  Empty homes page

• Planning

  Find out how to report planning enforcement issues:

  Planning enforcement page

• Bin Collection

  Report missed bin collections, replace damaged bins, or other waste-related issues by visiting the Bins and Collections page:

  Visit the Bins and Collections page

• Streets and Public Land

  Abandoned Vehicles

  If you suspect a vehicle has been abandoned, please report it. Timely reporting helps maintain clean and safe communities. 

  Find out how to report an abandoned vehicles:

  Abandoned Vehicles

  Dog fouling

  Help keep public spaces clean by reporting dog fouling. Find out how to report dog fouling offences that you have witnessed:

  Dog fouling page

  Dead animal

  If you come across a dead animal on the highway or in a public space, report it for removal:

  Report a dead animal

  Flooding

  Find out how to report flooding:

  Flooding page

  Fly-tipping

  Visit the fly-tipping page to find out how to report fly-tipping and littering:

  Fly-tipping page

  Graffiti and flyposting

  Visit the graffiti and flyposting page, to find out how to report unauthorised signage displays or graffiti on the public highway:

  graffiti and fly-posting page

  Street cleansing

  Report any issues with road sweeping and street cleansing:

  Report street cleansing

  Needle and syringes

  If you find a discarded needle or syringe (sharps) in a public space, report it for safe removal:

  Needles and syringe page 

  Littering

  Help keep our streets clean by reporting littering on public land:

  Littering page

  Parks and open spaces issues

  Report parks and open spaces issues (including Priory Park and play area):

  Report parks and open spaces issues

  Damaged or missing street sign

  If you notice a damaged or missing street sign, report it for repair or replacement:

  Report a damaged or missing street name sign

  Untidy front gardens

  General enquiries about weeds relating to overgrown or untidy private gardens are usually the responsibility of Planning Enforcement:

  UNTIDY FRONT GARDEN page

  Issues with public toilets

  Report any complaints with public toilets in your area:

  Report public toilets

  Travellers on public land

  Report travellers on public land:

  Report travellers on public land

• Environmental Health

  Environmental Health complaints including:

  • Health and safety
  • Nuisances(including rubbish, smoke, noise, light, accumulations, dust or odour, insects/flies or bonfires nuisances)
  • Pollution (including air quality, air pollution, hazardous substances, contaminated land etc.)
  • Pest control
  • Dog Warden

  Flooding

  Find out how to report flooding: Flooding page

• Parking and Transport

  On-street parking

  Visit the On Street Car Parking to to complain about on-street parking:

  On-street parking page

  Car park issues

  Report the damage to a car park or lights not working:

  Report car park issues

  Faulty Pay and Display machines

  Report a pay and display machine which you may be experiencing problems with:

  Report a faulty pay machine

  Potholes

  To report any potholes issues:

  Report potholes

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