Start your new claim for Housing Benefit and/or Council Tax Support, if you need help to pay your rent or a reduction in your Council Tax costs.

People who rent their homes and who are on a low income can apply for Housing Benefit which is means tested at the point of application. Council Tax Support can cover a percentage of the bills for people of working age and up to 100 per cent for pensioners.

How to apply

Start your application for Housing Benefit and/or Council Tax Support

Start a new claim

(You can only claim Housing Benefit if any of these apply: *The application is for new claims only)

  • You are single and have reached State Pension Age.
  • You are in a partnership and have both reached State Pension Age.
  • You are in Council placed emergency housing or certain types of exempt or specified accommodation

If this list does not apply to you then you will need to make a claim through Universal Credits instead.

Benefits calculator

Use the GOV.UK benefits calculator to find out what benefits you may be entitled to and how your benefits will be affected if you start work.

Completing your application

Please note: This application is for new claims only and you must have an email address to proceed with the online claim.

Please do not wait until you have all your evidence before submitting your claim as you may lose out on benefit.


Payments of Housing Benefits are paid directly into your bank account. If you do not have a bank account, you would need to open a new account.

Help to complete your application

Our Contact Centres will continue to provide support for people who do not have access to online facilities or who need assistance to make a claim. Additional computers will be provided in our centres for people to make claims and staff will provide face-to-face help.

Malvern Hills District Council
The Council House, Avenue Road, Malvern, WR14 3AF

Already receiving Housing Benefits or Council Tax Support?