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Benefits and Council Tax

Council Tax Support

In this section you will find the following information:

If you are on a low income, we may be able to provide you with a discount on your Council Tax bill.

What is Council Tax Support

Council Tax Support formerly known as Council Tax Benefit, is a system which allows councils to give discounts on Council Tax bills to help people who have a low income. Unlike Housing Benefit payments, Council Tax Support normally cannot be backdated.

Am I eligible?

If you or your partner are liable to pay Council Tax, you may be entitled to receive a discount of up to 100% on your Council Tax bill. 

Your benefit will be calculated based on the following:

  • your capital, including any savings
  • your income
  • the amount of Council Tax you pay
  • your family circumstances

How to apply

If you need to make a new claim for Housing Benefit and/or Council Tax Support, please start a new claim on our webpage.

You will be able to submit evidence to support your claim at the end of the application process by uploading documents saved on your computer. You will in all cases need to provide evidence of all income or benefits received into your household to enable us to process your application.

Please don’t delay in submitting a claim as you are able to provide any supporting evidence within 1 month of the claim submission to This email address is being protected from spambots. You need JavaScript enabled to view it..

You should always quote your reference number given during the application if evidence is supplied at a later date to ensure it gets linked to your new application.

Start a new claim

Application support

Our Contact Centres will continue to provide support for people who do not have access to online facilities or who need assistance to make a claim. Additional computers will be provided in our centres for people to make claims and staff will provide face-to-face help.


Malvern Hills District Council 

Council House, Avenue Road, Malvern, WR14 3AF

If you have any questions or need guidance on Council Tax Support, please contact: This email address is being protected from spambots. You need JavaScript enabled to view it.

View your existing claim

Login into your Self Service account to view your claim.